Teriyaki Heaven

Teriyaki Heaven, situated at 7332 NE Martin Luther King Jr Blvd in Portland, Oregon, falls under the platform category of Chinese Restaurants. This establishment offers a dining option for locals seeking Chinese cuisine, with a particular emphasis implied by its name on teriyaki dishes, which often feature in Chinese-American restaurants. Based on the limited customer reviews available, the experience at Teriyaki Heaven appears to be somewhat varied, with both positive and negative aspects highlighted by different patrons.

One reviewer noted that the "service here is great" and described the restaurant as a "solid cheap option." This suggests that some customers have found the staff to be attentive and helpful, and that the prices are perceived as affordable. This can be a significant draw for budget-conscious diners looking for a casual meal. The same reviewer also commented that while the "food and decor are a little rundown," there was "nothing awful about it, just not anything special either." This provides a somewhat neutral assessment of the overall quality, indicating that while it may not be a standout culinary destination, it serves its purpose as an inexpensive option.

Another point raised by this reviewer is the observation that Teriyaki Heaven seems to conduct a significant portion of its business through "lotto slot machines." This is an unusual feature for a restaurant and might suggest that the establishment serves multiple purposes beyond just dining. The presence of gambling machines could influence the atmosphere and clientele of the restaurant, potentially appealing to some while deterring others.

In contrast to the positive service experience mentioned above, another customer reported a significantly negative encounter with a staff member. This reviewer recounted a past experience with "great service from a lady that was so kind and friendly," indicating that positive interactions have occurred. However, their more recent visit resulted in a highly unpleasant experience involving a male staff member. According to the review, this staff member instructed the customer to move their parked car for an unspecified reason. Subsequently, while the customer was outside the parking lot finishing a work meeting and briefly taking their dog to relieve itself, the same staff member allegedly blew a whistle at them, threatened to call the police, and activated loud alarms outside the building. The customer stated they intended to dine at the restaurant after their meeting and felt this treatment was "obnoxious and uncalled for," leading them to decide never to return and to share their negative experience with others. This account raises serious concerns about the professionalism and customer service provided by at least one member of the staff.

Adding to the negative feedback, the same reviewer also stated that "the food is over priced and not very good." This directly contradicts the previous reviewer's assessment of Teriyaki Heaven as a "solid cheap option," suggesting a significant disparity in perceptions of value and food quality. This discrepancy could be due to different menu items being ordered, changes in the restaurant over time, or simply subjective differences in taste and expectations.

Based on these reviews, the environment of Teriyaki Heaven appears to be functional but "a little rundown," suggesting that the decor and overall ambiance may not be modern or particularly appealing. The presence of lotto slot machines could further contribute to the atmosphere, potentially making it feel more like a gaming establishment than a traditional restaurant to some patrons.

The services offered by Teriyaki Heaven likely include dine-in options, given its nature as a restaurant. Takeout service is also a possibility, as is common with many Chinese restaurants, but this is not explicitly mentioned in the reviews. The initial positive service feedback indicates that at least some staff members are capable of providing good customer service. However, the detailed negative account highlights a severe lapse in customer relations by another staff member, suggesting inconsistency in service quality.

The features of Teriyaki Heaven seem to include a menu that encompasses Chinese cuisine, with a notable emphasis on teriyaki dishes. The presence of lotto slot machines is a unique feature that distinguishes it from many other restaurants. While one reviewer considered it a "solid cheap option," another found the food to be "over priced and not very good," indicating that price and food quality may be perceived differently by different customers. The inconsistency in service, ranging from "great" to highly confrontational, is another significant feature, albeit a negative one.

Currently, there is no information available regarding any promotional offers or special deals at Teriyaki Heaven. The reviews focus on the general experiences with food, service, and the environment. To inquire about any current promotions, discounts, or special menu items, it would be best to contact the restaurant directly using the provided phone numbers.

In conclusion, Teriyaki Heaven in Portland, Oregon, presents a mixed and somewhat concerning picture based on the limited available reviews. While one customer found it to be a solid, cheap option with great service (at least from one staff member), another experienced extremely poor treatment from a different staff member and found the food overpriced and not good. The rundown decor and the presence of lotto slot machines are also notable aspects of the establishment. Potential customers should weigh these contrasting experiences when considering dining at Teriyaki Heaven. The significant negative customer service experience is a serious concern that may deter some individuals, while others might be willing to try it based on the positive service mention and the appeal of a potentially inexpensive meal. It would be advisable for prospective diners to consider these factors and perhaps look for more recent reviews or information to get a more current and comprehensive understanding of what Teriyaki Heaven offers.

For local users interested in Teriyaki Heaven, it is located at 7332 NE Martin Luther King Jr Blvd in Portland, OR 97211. They can be contacted at (503) 735-2845 or +1 503-735-2845 for inquiries about their menu, services (dine-in, takeout), hours of operation, and any potential promotions. Given the conflicting reviews, exercising caution and perhaps managing expectations might be prudent when considering a visit to this Chinese restaurant.