Teng Dragon

Located at 2260 1st Ave #1 in the Upper East Side of Manhattan, New York City, NY 10035, USA, Teng Dragon is a Chinese restaurant that has garnered positive attention, particularly for its service and the quality of its takeout offerings. As a Chinese Restaurant, Teng Dragon provides a range of Chinese cuisine, primarily focusing on takeout and delivery services, as indicated by the customer reviews. They can be contacted at (212) 426-3906 or via their mobile number +1 212-426-3906.

One customer shared a detailed account of switching to Teng Dragon after a negative experience with a neighboring restaurant. This reviewer emphasized the "Excellent Service at Teng Dragon," describing it as a "Major Improvement." The negative comparison highlighted issues with an angry delivery person from another establishment, noting unprofessional behavior, poor work ethic (using a regular bike for deliveries), and a lack of respect for customers' time. In contrast, the experience with Teng Dragon was described as a complete turnaround, with fair treatment, reliable service, and professional staff. This strong endorsement suggests that Teng Dragon places a high value on customer service and ensures a positive interaction for those ordering from them.

The reviewer further elaborated on the importance of respectful service, painting a vivid picture of the frustration caused by a rude delivery person versus the positive experience of being treated with respect and efficiency. This narrative underscores that Teng Dragon's commitment to good service extends to their delivery operations, ensuring that customers receive their food promptly and are treated courteously.

Beyond the exceptional service, Teng Dragon's food has also received positive feedback. One customer specifically praised the "Super pork fried 🤤 rice," describing it as "Loved it," "Enormous portion," and "Mouth watering." This enthusiastic review indicates that at least one of their signature dishes is highly satisfying, both in terms of taste and quantity. The mention of an "enormous portion" suggests that Teng Dragon offers generous servings, providing good value for money, especially in the context of Manhattan where portion sizes can sometimes be smaller and prices higher.

Adding to the positive experience, the same reviewer noted that they received a discount on drinks, which they found to be "Very unlikely in Manhattan." This unexpected gesture of goodwill further highlights the friendly and customer-oriented approach of Teng Dragon. The reviewer concluded by describing the staff as "Very friendly," reinforcing the theme of excellent customer service.

Another brief but positive review recommends Teng Dragon to those looking for "good taste Chinese takeout in Manhattan," stating, "Try their menu. You won't be disappointed." This general endorsement suggests that the overall quality and taste of Teng Dragon's menu offerings are well-received by their customers.

Based on these reviews, the environment of Teng Dragon is not explicitly described, but the focus on takeout and delivery suggests that their physical space might be more functional and geared towards efficient order preparation rather than elaborate dine-in ambiance. However, the positive comments about the friendly staff imply a welcoming atmosphere for customers who might pick up their orders in person.

The services offered by Teng Dragon clearly include takeout and delivery, with a strong emphasis on providing reliable and respectful service in both aspects. The positive feedback on delivery, especially in contrast to a competitor, indicates that Teng Dragon prioritizes a smooth and courteous delivery experience. The friendly staff mentioned by multiple reviewers suggests that customer interactions, whether in person or over the phone, are handled professionally and with a positive attitude.

Key features of Teng Dragon appear to be their commitment to excellent customer service, generous portion sizes (as noted with the pork fried rice), and potentially delicious and satisfying food, as suggested by the positive reviews of their menu. The unexpected discount on drinks also indicates a customer-friendly approach that goes above and beyond standard service.

The provided information does not explicitly mention any ongoing promotional offers at Teng Dragon, aside from the individual customer receiving a discount on drinks. However, the positive experience with the lunch special from the neighboring restaurant (despite the service issues) suggests that Chinese restaurants in the area, including Teng Dragon, might offer lunch specials or other deals. Local users interested in potential promotions at Teng Dragon are advised to inquire directly with the restaurant via phone or when placing an order.

In conclusion, Teng Dragon at 2260 1st Ave #1 in Manhattan stands out for its excellent customer service, particularly in its delivery operations. Customers have praised the respectful and reliable service, a significant improvement over some competitors. The food, especially the super pork fried rice, is described as delicious and offered in generous portions. The friendly staff and even small gestures like drink discounts contribute to a positive customer experience. While details about the restaurant's environment are limited, the focus on takeout and delivery with exceptional service and tasty food makes Teng Dragon a highly recommended option for those seeking Chinese cuisine in the Upper East Side of Manhattan. Local users looking for a reliable and friendly Chinese takeout experience with satisfying food should consider trying Teng Dragon.