Teatone

Teatone is a Chinese restaurant situated at 17 Railroad St #3516 in Andover, MA 01810, USA. Serving the local community as a Chinese restaurant, Teatone can be contacted for orders or inquiries at (978) 623-8102 or via their mobile number +1 978-623-8102. For residents of Andover and the surrounding areas seeking a Chinese dining option, Teatone presents itself as a local establishment to consider. However, recent customer feedback provides important insights into the dining experience that potential patrons should be aware of.

Examining the available customer reviews reveals some significant concerns regarding the food quality at Teatone. One reviewer expressed considerable dissatisfaction with their meal. They found the "chicken teriyaki on a stick" to be "dry and tough," indicating a potential issue with the preparation or quality of this appetizer. Furthermore, they described the "mixed vegetables" as not being a standalone dish but rather "mostly fried rice that wasn’t cooked," suggesting a problem with the rice's preparation and the composition of the mixed vegetables. The "crab Rangoon" also received negative feedback, being described as "undercooked" and "limp and raw," raising concerns about food safety and proper cooking techniques. Based on this experience, the reviewer stated they "wouldn’t go there again," indicating a highly negative impression of the food.

Another customer shared a specific issue related to a main dish. They ordered a "large chicken and broccoli" and were surprised that it did not come with white rice, a common accompaniment for this type of dish at many Chinese restaurants. The reviewer expressed a willingness to pay extra for rice but wished they had been informed that it was not included. This feedback points to a potential lack of clarity in the menu description or ordering process regarding standard accompaniments for certain dishes. It also suggests a possible deviation from common practices in other Chinese restaurants, which might lead to unexpected experiences for customers.

Considering these two reviews, the overall impression of Teatone's food quality is concerning. One review highlights multiple issues with different dishes, including dryness, undercooked items, and improperly prepared rice. The other review points to a potential issue with menu descriptions or standard inclusions with meals. Taken together, this feedback suggests that potential customers should approach Teatone with caution and be aware of the possibility of encountering issues with their orders.

Information regarding the environment of Teatone is not provided in the customer reviews. There is no mention of the restaurant's ambiance, décor, or size. It is unclear whether Teatone primarily focuses on takeout, offers a significant dine-in area, or both. Without this information, local users cannot form an impression of the physical setting of the restaurant.

The services offered by Teatone likely include takeout, given that customers have placed orders for pickup. The availability of phone and mobile numbers facilitates this process. Whether Teatone also offers dine-in services is not explicitly mentioned in the reviews, although it is common for Chinese restaurants to provide both options. Similarly, the availability of delivery services is not indicated in the provided feedback. Local users interested in dine-in or delivery options would need to contact Teatone directly to inquire about these services.

Features of Teatone that can be inferred from the reviews are limited and mostly negative. One potential feature is the availability of dishes like "chicken teriyaki on a stick," "mixed vegetables," "fried rice," "crab Rangoon," and "chicken and broccoli." However, the quality of these items, as described by one reviewer, raises concerns. Another potential feature is the pricing, although no specific prices are mentioned, and the value for money seems questionable based on the reported food quality. A possible deviation from the norm is the lack of included rice with the chicken and broccoli dish, which might be a specific policy of Teatone.

Currently, there is no information available regarding any promotional offers or discounts at Teatone. The customer reviews focus solely on their experiences with the food and service aspects related to their orders. Local users interested in finding out about any special deals, combo meals, or other promotions would need to contact Teatone directly using the provided phone numbers.

In conclusion, the recent customer reviews for Teatone Chinese Restaurant in Andover, MA, present a concerning picture regarding the quality of their food. Multiple issues were reported, including dry and tough chicken teriyaki, undercooked crab Rangoon, and improperly cooked fried rice served as part of a mixed vegetable dish. Additionally, a customer noted the unexpected absence of rice with a chicken and broccoli order. While information about the restaurant's environment and the full range of services (dine-in, delivery) is not available, the negative feedback on food quality should be a significant consideration for local users. There is no information about current promotions. Potential customers may want to exercise caution and consider these recent experiences before deciding to order from Teatone.