Taipei Express

Looking for a Chinese restaurant in New Braunfels? Taipei Express is located at 804 North, 804 TX-337 Loop #101. You can contact them at (830) 632-9039 or their mobile number +1 830-632-9039.

As a Chinese Restaurant, Taipei Express offers a variety of dishes. Customer reviews present contrasting experiences. One customer who visited for lunch found the food to be "really good," hot, and fresh. They specifically enjoyed the sesame chicken and general tso's chicken, as well as the "addicting" spicy edamame, while noting the egg drop soup was "alright."

However, another customer reported a significantly negative experience regarding customer service. They stated that despite explicitly requesting no onions in their order and receiving confirmation from an employee, their meal was "smothered in onions" upon arrival. This customer further alleged that the manager, with limited English proficiency, refused a refund, attributing the error to the customer despite the initial request and employee confirmation. This reviewer described the service and management as "terrible fraudulent" and advised others to avoid the restaurant, also mentioning a "gross" environment with few customers.

Given these divergent reviews, it appears that while some customers have found the food at Taipei Express to be satisfactory, there are serious concerns raised about the customer service and management, particularly regarding order accuracy and handling of mistakes, as well as the cleanliness of the establishment. Local users may want to consider these recent experiences when deciding whether to dine at Taipei Express.

No information regarding specific promotions or the restaurant's environment beyond the negative comment was available in the provided reviews. For the most up-to-date details, contacting Taipei Express directly at (830) 632-9039 may be beneficial.