Taco Bell

06/15/2024 2:08pm. Wow I really do not like and rarely leave bad reviews but this location is crazy unreliable. I walked in I was the only guy in the lobby condiments severely needed stock. There is no ice in the machine. Every beverage I dispensed was warm. I sat there and waited for 10 minutes when all they worked on was the drive-through I counted 12 cars go thru the window and remind you I was the only one in lobby. And when I first showed up there The first was only one car in the lane. This is Taco not rocket science. Employees need bigger brains but I don’t blame them I blame the poor management. Not to mention they messed up my cantina order. It’s like someone dropped a nuke in this place.

Every single time I come to this Taco Bell as of recently (once at like 6pm and this time at 1:30am), the service has been insanely good. Like, hard to process how a fast food place (especially Taco Bell - which I love, but no matter what you’re going to be missing some items and that’s just part of the experience). But these amazing people at this specific Taco Bell don’t even let that happen. I just left with another amazing experience where picking up an online order, the guy first brought out our drinks first so we had those while we waited over in the parking lot. Then shortly after awesome upbeat other guy brings out our food and wishes us a great night. Then a young woman came running out to stop us from leaving because she had one last item that had not initially made it into the bag. These people go above and beyond. My visit last month left my friend and I notably impressed by the service - not something one notices with fast food usually. Whatever these people are doing, Taco Bell needs to take notice, and ensure they are happy. And they deserve some sort of award (legitimately. These people are acing everything and are positive, polite/respectful, and funny while they ace your order while going above and beyond. Award these people. Pay them more. They make Taco Bell look and taste amazing. And they make the drive through experience an awesome one (which… should not be possible? Not that driving through is bad… bad drive through should not happen. But when you and everyone else you know who’s been leaves talking about how amazing the Taco Bell is, it’s weirdly notable in a great way.

Genuinely horrified that this was the lettuce inside of my black bean crunch wrap. I have never seen such terrible quality produce from a Taco Bell. Such a waste of money.

Drive thru after work. Gentlemen were friendly and attentive. I received my order correctly! No frills, just an easy dinner

Working out of town in St Pete, and not really used to getting fast food(usually cook myself), so didn't know the lobby was closed. Didn't want to drive my truck over for drive-through, so walked over. One associate informed me that the lobby was closed, but Harold stepped in and said to proceed with my order. He also explained that they keep the lobby door open for services such as Door-Dash. At any rate, I feel that Harold went above and beyond for the customer, and with absolute hospitality. He took care of me though I arrived about 30 minutes after lobby closing time. He gets 5*s, not the other guy. That guy gets 2 at best. And I specifically asked Harold his name so I could submit this review accurately. There were some other things going on that I won't go into because corporations don't tend to understand, but Harold showed his love for his community.