T Jin China Diner

T Jin China Diner is a Chinese restaurant located at 2305 Boonville Rd #650 in Bryan, Texas. Serving the local community and visitors in the 77808 area, they can be contacted at (979) 776-9999 or via their mobile number +1 979-776-9999. As a Chinese restaurant, T Jin China Diner likely offers a menu featuring a range of classic and perhaps some house specialty Chinese dishes, catering to both dine-in and takeout customers.

Based on the available customer reviews, the experiences at T Jin China Diner appear to be somewhat mixed, with positive feedback on some aspects and significant concerns raised about others. Potential local users should consider these varied perspectives when deciding whether to patronize this establishment.

One reviewer noted a positive experience with the lunch special, mentioning that it was reasonably priced. However, they also pointed out that the special included only the entree and rice, without any additional sides. This is useful information for customers considering the lunch special, as it sets clear expectations about what is included. This same reviewer found the service to be good but described the food as "bland" and suggested it could benefit from more garlic and ginger for enhanced flavor. Specific feedback on the Cashew Chicken mentioned a generous amount of chicken and cashews but a scarcity of other vegetables like onions and snow peas. The fried rice was described as "plain," indicating a lack of additional ingredients or flavorings.

In contrast to this somewhat neutral experience during lunch, the same reviewer reported a more positive experience during a dinner visit on Christmas Day. The restaurant was busy, which might suggest popularity during peak times or holidays. Notably, the service was still described as great. Both the Orange Chicken and Mongolian Beef were well-received by the reviewer and their husband. Additionally, the Crab Rangoon was noted as being good and served in a large portion size, which could be a significant draw for those who enjoy this appetizer.

However, a more concerning review details a severely negative experience with an online order. The customer placed an order via the restaurant's website and, after almost two hours of waiting, had not received their food, despite receiving a confirmation email stating delivery within an hour. Attempts to contact the restaurant by phone were unsuccessful, as the restaurant had apparently closed. The customer was charged for the order at the time of placement but never received the food or any communication from the restaurant regarding the delay or non-delivery.

The follow-up interaction the next day was also problematic. The customer was informed that they would need to visit the store in person the following day to receive a cash refund, as card refunds were claimed to be possible only on the same day of purchase. The explanation provided for the non-delivery was vague, suggesting the driver might have gotten lost and then failed to contact the customer. Even after speaking with the manager two days later, no further information was provided, and while the manager was apologetic when the customer went in for the refund, there seemed to be a greater concern about the negative online review being taken down rather than fully rectifying the situation. Ultimately, the customer received a cash refund but expressed no intention of ordering from the restaurant again and advised others to visit the T Jin location in College Station instead.

These contrasting reviews paint a picture of a restaurant where the dine-in experience can be satisfactory, with good service and some well-received dishes, but where significant issues can arise with online orders and potentially the consistency of food quality during off-peak hours like lunch. The negative experience with the online order, particularly the lack of communication and the inconvenience of obtaining a refund, is a serious concern for potential customers who might prefer ordering online or require delivery services.

Based on this information, it is difficult to ascertain specific details about the environment of T Jin China Diner. One reviewer mentioned a positive dine-in experience, implying a reasonably comfortable setting, but no specific details about the decor or ambiance were provided. The services offered likely include dine-in and takeout, and the negative review indicates that they also offer online ordering with delivery, although this aspect seems to have significant reliability issues.

Features of T Jin China Diner that can be gleaned from the reviews include lunch specials (though limited to entree and rice), some well-received dinner dishes like Orange Chicken and Mongolian Beef, and a large portion size for the Crab Rangoon. However, potential drawbacks include inconsistent food quality (bland lunch items), and significant problems with online order fulfillment and customer service follow-up in such cases.

There is no promotional information available beyond the mention of a "good price" for the lunch special, although the specifics of this pricing or the dishes included are not detailed. Local users might need to contact the restaurant directly to inquire about any current promotions or discounts.

For local users in Bryan considering T Jin China Diner, it would be wise to weigh the positive feedback on the dine-in experience and certain dinner dishes against the serious issues reported with online orders and the blandness of some lunch items. If opting for dine-in, customers might expect good service and potentially enjoyable dishes like the Orange Chicken, Mongolian Beef, and Crab Rangoon. However, caution is advised when considering online ordering or delivery due to the significant negative experience reported by one customer.

In conclusion, T Jin China Diner in Bryan offers a mixed bag of experiences based on the available customer reviews. While dine-in customers on a busy evening reported good service and enjoyable food, a lunch visit resulted in bland food, and a significant failure in online order fulfillment led to a very negative experience. Local users should be aware of these potential inconsistencies when deciding whether to patronize T Jin China Diner.