Szechuan House

This is one of my favorite places to eat for the last 10 years. My favorite (since I really do not eat allot of meat) is the Egg Drop Soup with plenty of green onions along with Veggie Egg Rolls, so addicted. This is such a clean place. My girl Kathy is the best ever. She is always polite, friendly and professional.

I ordered from this place using uber eats, but they do their own delivery. It is now 1.5 hours past the end of the estimated delivery window. I called over and over again until someone answered (Friday night already ruined at this point waiting for this food). When I spoke to someone, they had an address that was years old and not even in my uber eats account. My receipt shows the correct delivery address. They have even delivered to this most current address recently so I have NO idea why they had my old address! They do not cut off orders when they can’t handle the volume. And then when you get someone on the phone, she starts a conversation with you and asks your address and phone number. then takes another call that you can hear in the background. then talks to someone who walks in the door. Then comes back to you and asks your address and phone number again. Then starts up again with the person who walked in the door. Then picks up the other line again. Then comes back to you and again asks your phone number. Kick this place off the delivery apps OR require that they don’t use their own delivery drivers if they want to remain on the apps so progress is tracked. It’s a mess.

Terrible experience. It has been over two hours and we are still waiting for our order with no ability to confirm its status because the restaurant has no means to contact them (and does not answer the phone after multiple attempts). This is an unreliable and fraudulent establishment that unfortunately cannot be trusted to reliably take an order and deliver it. Really disappointing from a neighborhood restaurant.

Finally tried them for the first time and I wasn’t disappointed. Quickly has become a favorite food was hot and fresh and delicious I have tried a few different places in the area none can hold a candle and customer services was amazing will definitely be back!

Pricey but fast and pretty good. The sesame chicken was yummy, the crab ragoon was pretty good, ribs were pretty good. I didn’t like the pad Thai at all though. It seems a bit overpriced, but it was quick and easy and pretty good overall.