Szechuan Express

Szechuan Express is a Chinese restaurant located at 25 The West Mall in Etobicoke, Ontario, Canada (M9C 0A2). You can contact them at (416) 861-0124 or +1 416-861-0124.

Customers have generally praised Szechuan Express for its friendly and accommodating staff. One reviewer shared a positive experience where the staff went out of their way to provide non-plastic alternatives for plates and cutlery, ultimately offering chopsticks and ensuring a satisfactory dining experience. This suggests a willingness to cater to customer preferences.

Another customer expressed their enjoyment of the food and the friendly service. However, they raised a significant concern regarding a recent change in takeout containers. According to this review, the new cardboard containers are prone to leaking at the bottom and have lids that are not secure. Additionally, the cardboard is reported to fold easily with the food, potentially leading to spills and messes during transport. This customer reported that their food had been significantly affected twice due to sauce leakage inside the bag and urged the owner to reconsider the use of these containers, suggesting it could negatively impact customer satisfaction and business.

In summary, Szechuan Express is known for its tasty Szechuan cuisine and friendly staff who are willing to accommodate customer requests. However, potential customers, especially those ordering takeout, should be aware of recent feedback concerning the quality and functionality of their new cardboard containers, which have been reported to leak and are not very secure. There is no promotional information available in the provided reviews.