Super China

Welcome to Super China, a Chinese restaurant located at 11710 Jefferson Ave E in Newport News, Virginia. As a local Chinese restaurant, Super China aims to provide a variety of Chinese culinary options for the community, catering to different tastes and preferences. Whether you are looking for a quick takeout meal or a place to dine in, Super China offers its services to the residents of Newport News and surrounding areas.

Customer reviews for Super China present a somewhat contrasting picture of the dining experience. One recent visitor shared a highly positive experience, praising the freshness and flavor of the food, as well as the generous portion sizes. According to this reviewer, everything they sampled was cooked to perfection, exhibiting a well-balanced combination of seasoning and spice. Furthermore, they commended the staff for their friendliness and attentiveness, noting the accuracy of their order and the speed of service. The cleanliness and maintenance of the restaurant were also highlighted, contributing to a pleasant and inviting atmosphere.

This positive feedback suggests that Super China strives to offer quality Chinese cuisine with a focus on fresh ingredients and flavorful preparation. The attentive service and clean environment described by this reviewer indicate a commitment to providing a satisfying overall dining experience for their customers.

However, another customer reported a significantly different experience. This reviewer expressed strong dissatisfaction, describing the establishment as old and dirty. Their order included orange chicken and an extra-large white rice. They specifically inquired about the spiciness of the orange chicken and requested it to be extra spicy, based on the assurance that it would be. Contrary to this expectation, the chicken was not spicy at all and tasted more like General Tso's chicken with orange peels. This customer also noted being initially given only two sauce packets and having to repeatedly ask for more, receiving them one at a time until they had seven, despite ordering an extra-large rice. They found this process and the need to argue for more sauce to be unreasonable.

The discrepancy in spice level compared to the customer's request was a major point of frustration for this reviewer, leading them to conclude that Super China is not a suitable option for those seeking spicy Chinese food. The issues with sauce quantity and the perceived condition of the restaurant further contributed to their negative assessment, stating they would not return.

Considering these contrasting reviews, it is important for potential customers to weigh these experiences. The positive review highlights fresh, flavorful food, generous portions, attentive service, and a clean environment. On the other hand, the negative review raises concerns about the cleanliness of the establishment, the accuracy of spice levels in dishes, and the service regarding condiments.

Based on the available information, specific details about the environment of Super China are limited. The positive review mentions a clean and well-maintained restaurant with a pleasant and inviting atmosphere. In contrast, the negative review describes the place as old and dirty. This suggests that the perception of the environment may vary, or perhaps there are inconsistencies in the upkeep of the premises.

The services offered by Super China appear to include both dine-in and takeout options. The positive reviewer dined in and experienced attentive service. The negative reviewer placed an order that seems to have been for takeout, given the mention of sauce packets. The phone numbers provided, (757) 591-8111 and +1 757-591-8111, indicate that customers can likely place orders for pickup over the phone. Information regarding delivery services is not available in the provided reviews, so it would be advisable to contact the restaurant directly to inquire about delivery options, if needed.

A key feature mentioned in the reviews is the flavor and freshness of the food, as highlighted by the positive experience. However, the negative review contradicts this, particularly regarding the flavor and spice level of the orange chicken. The specific style or specialty dishes of Super China are not detailed, but the mention of standard dishes like orange chicken suggests a menu that includes popular American Chinese fare.

Promotional information is not included in the provided customer feedback. To learn about any current specials, discounts, or promotions offered by Super China, it is recommended to contact the restaurant directly via phone or visit their location. Local advertising or online platforms might also provide information on any ongoing deals.

In conclusion, Super China in Newport News, VA, is a Chinese restaurant that has received mixed reviews from its customers. While one reviewer praised the fresh and flavorful food, generous portions, attentive service, and clean environment, another expressed significant dissatisfaction with the cleanliness, the lack of spiciness in a supposedly spicy dish, and issues with obtaining adequate condiments. Potential customers may want to consider these differing experiences when deciding whether to visit Super China. For the most accurate and up-to-date information on their menu, services, and any current promotions, contacting the restaurant directly at (757) 591-8111 is advised.