- Chinese Food
- Chinese Restaurant
- Florida
- Orange County
- Windermere
- Chinese Restaurant in Summerport Village Parkway
- Summer Palace Restaurant
Summer Palace Restaurant Photos









Hours
Monday, 11:00 AM - 10:00 PMTuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 11:00 AM - 10:00 PM
About Summer Palace Restaurant
Summer Palace Restaurant, located at 13428 Summerport Village Pkwy, Windermere, FL 34786, offers Chinese meal delivery. You can contact them at (407) 905-2788 or +1 407-905-2788.
Based on customer reviews, Summer Palace Restaurant is strongly discouraged. Customers have reported numerous negative experiences, citing issues with pricing, food quality, and service.
One of the primary complaints is the discrepancy between online menu prices and in-store prices. Customers have reported ordering based on online prices only to find significantly higher prices upon pickup. The staff has been described as unhelpful and unwilling to address these discrepancies.
The food quality is another major concern. Customers have described the food as overpriced and mediocre, with specific complaints about flavorless rice, freezer-burned vegetables, chewy and slimy beef lo mein, and questionable sesame chicken. The speed of food preparation, with entrees arriving in under five minutes, has also raised concerns about freshness.
The service is consistently described as rude and dismissive. Customers have reported unfriendly staff, even when the restaurant is empty. Basic amenities, such as cups of water, are not provided.
Customers have expressed strong dissatisfaction, with some stating they would not feed the food to their pets. There are also indications that the restaurant may have changed ownership, resulting in a decline in quality.
Overall, Summer Palace Restaurant receives overwhelmingly negative reviews, with customers strongly advising against dining or ordering delivery from this establishment due to overpriced and poor-quality food, rude service, and misleading online menus.
Summer Palace Restaurant Location
13428 Summerport Village Pkwy, Windermere, FL 34786, USA
Customer Reviews
We ordered to-go over the phone based on the prices under their website. Then upon pickup the prices were completely different. Staff didn’t try to offer any sort of discount nor bothered to hear any feedback. They just need to take down the menu on their google maps page because it’s misleading. Overpriced food for mediocre quality.
*Do not eat here!* This is the worst place I have ever eaten in all of Central Florida. Immediately, when we walked in the lady was rude and dismissive of us. We were the only people in the restaurant. We placed our order and payed at the counter. By time we sat down the food was coming to our table, in to-go boxes and plastic cutlery. How on earth did they prepare 2 entrees in less than 5 minutes?? The food was awful. The rice was completely flavorless and had freezer burn on the mixed vegetables. We ordered sesame chicken and beef lo mein. The beef was chewy and a little slimy. We could not tell what the sesame chicken was made of (pictures provided). It did have some chicken in it but the rest was a slimy goop. Couldn’t even wash it down with water as they do not provide cups of water. We ended up walking out, leaving our food there. This place used to be so much better but it seems new owners have taken over and basically ruined it. I wouldn’t feed that “food” to my dog.
Super friendly and respectful. The lo mein had great flavor and was plentiful.
I got this big order a few minutes ago. main was the crispy whole fish, $21 for a cold crispy fish, well done but what concerns me the most is that some parts were crispy but others fall apart like mushy as for not good, that’s when I stopped eating; house special fried rice enough meat but bland; tempura nail it but would have been great to have it hot; vegetable egg foo young burnt; house salad has just lettuce, not even carrots; chicken and broccoli bland and very acceptable dumplings. yes I’m a chef by all means ain’t matter if it’s a neighborhood restaurant important is to bring out fresh food. wonder what is your sanitation rate. I’m from out of town and sorry to who answer the phone but $3 will not compensate a food poisoning.
Just moved to the area and have ordered 3 times in the last month! Twice delivery and picked up tonight. All orders have been filled quickly and quality great. As a vegetarian sometimes it’s hard to find good quality and variety - tofu dishes are flavorful and tofu perfectly fried and not overly breaded. The General Tao’s Tofu is my go-to and husband loves the sesame chicken and steamed dumplings.
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