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Customer Experiences at Suki Hana in Schaumburg, IL
  1. Chinese Food
  2. Chinese Restaurant
  3. Illinois
  4. Cook County
  5. Schaumburg
  6. Chinese Restaurant in Woodfield Mall
  7. Suki Hana

Suki Hana

92 reviews

Hours

Monday, 10:00 AM - 9:00 PM
Tuesday, 10:00 AM - 9:00 PM
Wednesday, 10:00 AM - 9:00 PM
Thursday, 10:00 AM - 9:00 PM
Friday, 10:00 AM - 9:00 PM
Saturday, 10:00 AM - 9:00 PM
Sunday, 11:00 AM - 6:00 PM

About Suki Hana

Suki Hana is a Chinese Restaurant platform category establishment located at 5 Woodfield Mall, Schaumburg, IL 60173, USA. Based on recent customer reviews, there are significant concerns regarding the quality of food and the level of customer service experienced at this location.

One reviewer reported a severe reaction to the food, stating they took one bite and vomited, giving zero stars across all categories. This review described the food as cold, tasteless, and "stomach turning," strongly advising others not to eat there and citing "horrible customer service" and an alleged attempt to overcharge.

Another customer shared an extremely negative experience involving an order of noodles and veggie rolls. This review detailed discrepancies in pricing compared to the menu sign, an initial denial of a smaller bowl size followed by its sudden availability, and an upset staff member who threw the food back. The customer also reported being ignored, witnessed the staff "shooing" away other customers, and experienced a disrespectful attitude when requesting a receipt. Furthermore, this reviewer described the food as cold and nasty, with overcooked and mushy veggie rolls, strongly recommending against eating at Suki Hana due to the disrespectful and unprofessional service, alleged overcharging with made-up prices, and the poor quality of the food.

Based on these recent reviews, Suki Hana in Schaumburg appears to have significant issues with food quality, including cold and unappetizing dishes. There are also serious allegations of unprofessional and disrespectful customer service, as well as concerns about potential overcharging and discrepancies in pricing. The environment is not described in these reviews, but the focus is heavily on negative aspects of the food and service. No information regarding any positive features or promotional offers is available in these reviews. Potential customers are advised to consider these recent, highly negative experiences.

Suki Hana Location

5 Woodfield Mall, Schaumburg, IL 60173, USA

Customer Reviews

2.0
92 reviews
B
Bianka Kelly
Jul 12, 2024

Took one bite AND THREW UP! Zero stars in every category. horrible customer service , TRIED to over charge me I gave a recommendation to change his pricing on the menu if he’s trying to screw people over! Cold tasteless and just stomach turning all around DO NOT EAT HERE

m
michelle delgado
Jul 12, 2024

IF I COULD GIVE 0 STARS I DEFINITELY WOULD!!!!!!! My girlfriend and I came to get some food and we just wanted noodles and veggie rolls. My girlfriend asked the worker if there was a small bowl for the noodles and he said no and got a plate for just the noodles and 2 eggrolls, which is fine. He checks us out and charges $11, when it was supposed to be $8. Then he said he said the noodles are $6 when the sign says $4 for noodles, and proceeds to get a bowl that he said he didn’t have in the first place. He got really upset and threw our food back in with the rest of the noodles. He ignored us and tried to take care of the next customers, and he ended up “shooing” them away. We ended up getting what we wanted in the first place for the exact price that was listed on the sign. I asked for a receipt and ended up yelling. he had the nastiest attitude ever. The food was cold and nasty, the veggie rolls were overcooked and mushy in the inside. I HIGHLY DO NOT RECOMMEND getting food here. They’re very disrespectful, unprofessional, they overcharge you with prices that they make up and GROSS!!!!!!!!!!!!!

x
xoxo
Jun 16, 2023

My FIRST & LAST TIME ever eating this garbage! Workers are rude, food was cold and tasteless and their menu way over priced! They false advertise the combos come with a roll but then want to charge you extra?! Not worth your time or money!!!

T
ThatGuyVapes
Jan 09, 2021

0 stars. ZERO. Absolutely terrible and they shouldn't even be in business. "Ramen" noodles are literally spaghetti. Broth is literally store bought beef stock. Not a hint of seaweed anywhere. Egg is plain and just looks like it was previously frozen. Absolutely no flavor and I don't have COVID. Inconsistent bowl portions, and for the price is an absolute ripoff. How this place was ever opened is beyond me and it makes sense why nobody was in line. Avoid at all costs. I wish we could've eaten inside so I could've asked for my money back. Trash.

k
kaylie stricker
Jul 12, 2024

This place deserves 0 stars came here to eat with my family and I was given the nastiest customer service ever. The workers gave me attitude rushed me and tried to charge me a completely different price of what the menu said. When we finally got our food it was cold hard and had HAIR IN IT. most disgusting place ever do not eat here when I tried to get a refund they yelled at us and called us liars this place should be SHUT DOWN.

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