State Garden II

Looking for a Chinese restaurant experience in US? While State Garden II is located at 1452 Whalley Ave, New Haven, CT 06515, USA, and primarily serves the local New Haven community, understanding its recent customer experiences may be informative when exploring different Chinese dining options.

State Garden II is categorized as a Chinese Restaurant. Recent online reviews present contrasting opinions. One long-term customer, who had been a patron for five years, expressed extreme dissatisfaction after a recent experience. They reported finding hair in their food and having a missing item in their order. Upon calling for a replacement, they were initially told by the manager that the issue would be resolved. However, they subsequently received a call from another worker who allegedly insulted and accused them of lying about the hair in the food, leading this customer to no longer recommend the restaurant due to poor service and food quality.

Conversely, another customer had a positive experience, describing the food as "very good" and highlighting the freshness, noting that they appreciate being able to see the food being prepared, suggesting an open kitchen environment. This customer stated that State Garden II is their preferred Chinese restaurant in New Haven.

The conflicting reviews indicate a potential inconsistency in food quality or customer service. One review suggests an environment where customers can observe food preparation, which is often seen as a positive feature indicating transparency and freshness. However, the other review raises serious concerns about food safety and the handling of customer complaints.

No specific promotional information was mentioned in the provided reviews. For local users in New Haven, CT, State Garden II appears to offer freshly made Chinese food with an open kitchen concept, which some customers appreciate. However, there is also a recent report of significant issues with food quality and customer service that potential patrons should be aware of.

Please note that this introduction is based on the limited and conflicting information found in recent online reviews. For the most accurate and up-to-date details about their menu, services (including dine-in or takeaway options), and any potential changes in their food quality and customer service practices, it is recommended to contact State Garden II directly at (203) 387-5555 or +1 203-387-5555.