- Chinese Food
- Chinese Restaurant
- California
- Contra Costa County
- Antioch
- Chinese Restaurant in A Street
- South North Dragon
South North Dragon Photos










Hours
Monday, 11:00 AM - 9:00 PMTuesday, Closed
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 11:00 AM - 9:00 PM
About South North Dragon
South North Dragon is a Chinese restaurant located at 1611 A St in Antioch, California, serving the local community with a variety of Chinese culinary offerings. As a Chinese restaurant, South North Dragon aims to provide a range of dishes catering to different tastes. However, based on the limited customer feedback available online, there appear to be some concerns regarding order accuracy and pricing transparency that potential customers should be aware of.
One customer's review details a significant issue with their order of a "chef special." According to the reviewer, the dish they received was battered, which differed from the non-battered version depicted in the picture displayed by the restaurant, presumably on a wall or menu. Despite this apparent discrepancy in the preparation of the chef's special, the restaurant reportedly "refused to accept a refund replacement." This incident raises concerns about the consistency between the advertised dish and what is actually served, as well as the restaurant's approach to resolving such discrepancies with customers. For local users considering ordering a chef special at South North Dragon, it might be prudent to clarify the preparation method at the time of ordering to avoid similar issues.
Another customer provided feedback indicating that "the food is good," suggesting that the culinary quality at South North Dragon can be satisfactory. However, this positive comment was immediately followed by a concern regarding pricing. The reviewer stated that "what does not fit is the price of the dish when you consume in the restaurant." They recounted an experience where they ordered a soup and were charged "twice what the letter indicates," implying a significant discrepancy between the menu price and the actual charge. This pricing issue reportedly occurred with both cash and debit card payments, suggesting it might not be an isolated incident related to a specific payment method. This feedback is a serious concern for potential dine-in customers, highlighting the importance of carefully reviewing the bill and confirming prices before payment to ensure accuracy.
The limited nature of the available reviews makes it difficult to ascertain a comprehensive understanding of the environment, services, and features of South North Dragon. There is no mention of the restaurant's ambiance or décor, which would typically contribute to the overall dining experience. Similarly, information regarding services such as takeout, delivery, or the friendliness and efficiency of the staff is absent from these reviews. The focus of the feedback is primarily on the food itself and issues related to order accuracy and pricing.
Given the lack of positive comments regarding specific dishes (other than the general statement that "the food is good" by one reviewer) or unique culinary features, it is challenging to highlight any particular strengths of South North Dragon's menu. Potential customers would need to explore the menu themselves to discover if there are any signature dishes or specialties that might appeal to their tastes. The discrepancy with the chef special suggests that relying solely on visual advertisements within the restaurant might not always guarantee receiving the expected dish.
Similarly, no promotional information is available in the provided reviews. It is unknown whether South North Dragon offers any lunch specials, family deals, or discounts to attract customers. Local users would need to contact the restaurant directly to inquire about any such offers.
To make an informed decision about dining at South North Dragon, local users in Antioch are advised to:
- Contact the restaurant directly at (925) 757-6283 or +1 925-757-6283 to inquire about their menu and pricing, especially for dine-in orders.
- If considering ordering a chef special, explicitly ask about the preparation method to ensure it aligns with expectations.
- For dine-in experiences, carefully review the bill before payment to check for any discrepancies between the menu prices and the charges.
- Inquire about their policies regarding order errors and refunds or replacements, particularly for takeout orders where discrepancies might not be immediately apparent.
- Ask about the availability of takeout and delivery services, as well as their hours of operation.
- Seek additional reviews or information online from other sources to gain a broader perspective on the experiences of other customers at South North Dragon.
In conclusion, South North Dragon in Antioch is a Chinese restaurant that has received limited but concerning feedback regarding order accuracy of a chef special and potential overcharging for dine-in orders. While one reviewer mentioned that "the food is good," the issues raised about consistency and pricing transparency are significant factors that potential customers should consider. Local users might want to exercise caution, especially when ordering specials or dining in, and ensure they clarify any ambiguities with the staff before placing their order and carefully review their bill. Without further positive feedback or more comprehensive information, it is difficult to strongly recommend South North Dragon without these caveats.
South North Dragon Location
1611 A St, Antioch, CA 94509, USA
Customer Reviews
The picture to the right is their chef special. The one on the left that is battered is not what we ordered. The chef special which is on their wall is not battered. It’s definitely different in color and everything but they refused to except a refund replacement.
The food is good, the same attention.But what does not fit is the price of the dish when you consume in the restaurant. I just had a soup and they charged me twice what the letter indicates. Both paying with cash and debit card.
This is easily the best Chinese food in Antioch. My absolute favorite dish here is the Singapore noodle. Every time I’ve ordered here, I’ve received the best possible service. The location can be a bit discouraging though.
The food is fine but their business practices are dishonest, or at the very least, questionable. They automatically add 18% tip (on the total after tax) and don't tell you until you examine your bill as ask about it. If you don't check your bill, they will collect tip twice from you. This happened to me TWICE so I know it's not an honest mistake. I twice dined in by myself and ordered a plate and a drink. The first time i caught it, i let it go and just gave them benefit of the doubt but didn't add any extra tip, being glad enough that I caught it and shrugged it off as an honest mistake. I liked the food and decided to give another chance. I ordered, calculated beforehand, and I expected my total to be just under $21 after tax. The lady at the counter asked me for $25 and some change. I asked "how can that be?" She told me it's because I ordered an iced tea. I said an iced tea is 3.95 and my dish is 14.95. She finally admitted they add in tip and only then showed me the itemized receipt (she did not volunteer that). I told her tip is the customer's choice (especially when it's not a big party -- both times I was by myself! I totally understand for large parties, but this was not my situation) and she said nothing. I just signed it not adding anything additional and crossed out any tipping options so there's no possibility of doctoring the receipt. The sad part is that I regularly tip 20-25%, especially for small businesses owned by PoCs. Not today. This sort of practice really bothers me. The food is decent here and otherwise the value is good. I suggest to never dine in, and if you want their food to only get take out. Or if you're really put off by this like I am, probably never eat here again.
Been coming here for years and the quality of food never changes. Always so yummy and the service is wonderful. Thank you South North for feeding me and my family good food!
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