- Chinese Food
- Chinese Restaurant
- Florida
- Brevard County
- Merritt Island
- Chinese Restaurant in North Courtenay Parkway
- Sonic Drive-In
Hours
Monday, 7:00 AM - 11:00 PMTuesday, 7:00 AM - 11:00 PM
Wednesday, 7:00 AM - 11:00 PM
Thursday, 7:00 AM - 11:00 PM
Friday, 7:00 AM - 11:00 PM
Saturday, 7:00 AM - 11:00 PM
Sunday, 7:00 AM - 11:00 PM
About Sonic Drive-In
Sonic Drive-In, situated at 2140 N Courtenay Pkwy, Merritt Island, FL 32953, USA, is a fast-food restaurant known for its drive-in service where customers typically order and receive their food without leaving their cars. While categorized under Chinese Restaurants on this platform, it's important to understand that Sonic Drive-In specializes in classic American fast food.
Based on recent customer reviews, experiences at this particular Sonic Drive-In location appear to be negative. One customer described it as the "worst fast food experience ever." They reported initial confusion about whether the establishment was open, followed by a significant delay in taking their order via the intercom. This customer was also informed it was "too late" to order from a $1.99 menu without a clear explanation of the difference from the regular menu. Additionally, they received the wrong milkshake flavors (chocolate instead of vanilla and cheesecake), leading to a highly unfavorable impression and a stated intention not to return.
Another review, specifically directed at Uber Eats drivers, strongly advised them to avoid this location for deliveries. The reviewer described the service as "horrible" with expected wait times of over 12 minutes at the ordering kiosk. They characterized the employees as "horrible and slow lazy people" who prioritize taking orders over preparing them efficiently, leading to further delays. The reviewer indicated that drivers often have to "harass" the staff to receive the food. This paints a picture of a potentially disorganized and slow service environment, at least from the perspective of delivery drivers.
The reviews do not provide positive insights into the environment, services, features, or promotional information for this Sonic Drive-In location. The feedback primarily highlights issues with slow service, potential order inaccuracies, and unhelpful staff. Therefore, for local users in US seeking a Chinese restaurant experience, Sonic Drive-In, with its focus on American fast food and reported negative service experiences, would likely not be a suitable alternative.
Sonic Drive-In Location
2140 N Courtenay Pkwy, Merritt Island, FL 32953, USA
Customer Reviews
Wow!! The worst fast food experience ever. We drive in. Place looked closed, asked said nope we’re open. Parked, attempted to order pushed button…was told to “wait I’m on the phone” 😳 ok, then told it was “too late to order from the $1.99 menu”??? Did I want a regular burger from the main menu” SO WHATS THE DIFFERENCE???🤷♀️ then when the shakes arrived she gave them to me as chocolate 🫤 I ordered vanilla and cheesecake. Holy moly what’s up!!!! Won’t go there again…
UBER EATS DRIVERS……. Beware******* STAY AWAY FROM THIS PLACE TO DELIVER. This place is horrible. Expect a wait pf ever 12 minutes on the kiosk where u order. Horrible and slow lazy people. They blame it on the kitchen, but employees keep saying wait, wait, and you have to harass them practically to get yoir food because they are worried about taking orders, and not making g them fast enough. Uber drivers, stay away from this place!!!!
Overall, this place is trying and despite being short staffed, everyone is always kind and nice. If the food is cooked when you order it, it’s delicious! If you’re getting something that’s been sitting for a bit, it’s a 👎🏻 but these places are struggling with current economy so grace is needed at times.
(Original review was stars only; no text... Here are my thoughts a few days later.) UPDATE: You're welcome, Sonic! Was in a bit of a rush when I posted and couldn't make time to post something more detailed, as I usually do. In retrospect now -- That visit was very pleasant, despite the pounding rain last weekend! The ordering process was easy (we even managed to stay dry!), the car hop brought out our food in a timely manner, our cherry-limeade was *on point* (one of our favorite reasons to visit!), the food was hot and fresh, and the kids were happy! That's an A+ all around in my book! :) Thanks again for providing awesome service to our family.
Burgers were good, fries and onion rings were cold when the car hop brought them out (took them home and had to place them in the oven to reheat and make them crispy) limeades were terrible. Asked for Sal and pepper from the employee who responded they don’t’ have salt and pepper. When asked what was up with that, she said “we’re not allowed to order salt and pepper any more.” Really? A restaurant that can’t stock salt and pepper? This location has definitely gone down the tubes in recent years, most of the monitors to order from are either broken or missing completely.
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