Find My Perfect Chinese Restaurant Near Me

Smile Restaurant - Your Local Chinese Cuisine Delivery in Bronx, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Bronx County
  5. Allerton
  6. Chinese Restaurant in Allerton Avenue
  7. Smile Restaurant

Smile Restaurant

133 reviews

Hours

Monday, Closed
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, 12:00 AM - 10:00 PM

Smile Restaurant Intro

Smile Restaurant, categorized as a Chinese Restaurant, is a meal delivery platform located at 778 Allerton Ave, Bronx, NY 10467, USA. They can be contacted via phone at (718) 547-3350 or mobile phone at +1 718-547-3350.

Based on recent customer reviews, it's important for local users to be aware of certain reported experiences. Some customers have described the customer service as "extremely rude, unprofessional, and disrespectful," mentioning instances of unwelcoming greetings. There have also been claims of discrepancies in orders, such as paying for extra items like shrimp or fried rice and not receiving them.

Furthermore, a concerning review detailed an observation of an employee picking up frozen meat from the floor and placing it back in the freezer, raising serious hygiene concerns. Multiple customers have also reported instances of food poisoning after consuming food from Smile Restaurant, with one individual specifically mentioning a severe reaction after eating LoMein with Brown Sauce.

One reviewer noted that a younger female employee provided better customer service. However, the overall feedback highlights significant issues regarding customer service, order accuracy, and food safety practices. Potential local users are advised to consider these recent experiences when deciding to order from Smile Restaurant.

Currently, no specific promotional information is available in the provided data. Customers are encouraged to contact Smile Restaurant directly for any ongoing offers or specials.

Location

778 Allerton Ave, Bronx, NY 10467, USA

Customer Reviews

3.0
133 reviews
L
Lance Villanueva
Nov 02, 2024

EXTREMELY RUDE, UNPROFESSIONAL, AND DISRESPECTFUL customer service! When you go in, they greet you by saying, "What do you want?" or " yes. " These businesses make their living off being in communities that they don't even have the decency to give welcoming customer service. There have been countless times myself and other patrons have paid for extra shrimp or fried rice a certain way to get home and not have what we've paid for. I watched the older female who works there this Wednesday. Pick frozen meat up off the floor and place it back in the freezer. These types of establishments that don't have any respect for their paying customers need to be held accountable like any other business. The only person who even shows a bit of good customer service is the younger female who works some evenings.

C
CherryPiChick
Feb 24, 2024

OMG! I got TERRIBLE FOOD POISONING HERE as did another friend. I lived in CHINA for 4months, ate EVERYTHING, EVERYWHERE & never got sick, until I came back to The States and ate here!!! I had LoMein with Brown Sauce at 7pm & ended up in The ER around 2am. It was horrible. I give very few 1 star reviews, but this place REALLY needs to get an honest Food Inspection! 🤮🥡🥢

N
Nicole B
Nov 07, 2019

The food is great as well as the staff. I like their vegetable lo mein and chicken and broccoli 🤤🤤

e
eileen coatl
Apr 20, 2024

I love the food it’s so good I love the people working there they are so sweet to me when i order food. The delivery guy gives me the creeps sometime but he delivers the food so 10/10

K
Kayla Fenty
Apr 20, 2023

Food is always AMAZING, they’re probably 4-5 other Chinese restaurants in the area & this is the best in food quality. This service however, isn’t great. The owner of the establishment always seems uptight & is extremely rude at times. She has no customer service skills whatsoever, it’s makes you not want to support the business. It’s such a shame because the food is so good.

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