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Sheng Mao Chinese&Japanese Glatt Kosher Restaurant in Oakhurst, NJ
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  2. Chinese Restaurant
  3. New Jersey
  4. Monmouth County
  5. Ocean Township
  6. Chinese Restaurant in Oakhurst
  7. Sheng Mao Chinese&Japanese Glatt Kosher Restaurnat

Sheng Mao Chinese&Japanese Glatt Kosher Restaurnat

157 reviews

Hours

Monday, 12:00 AM - 10:30 PM
Tuesday, 12:00 AM - 10:30 PM
Wednesday, 12:00 AM - 10:30 PM
Thursday, 12:00 AM - 10:30 PM
Friday, Closed
Saturday, 9:30 PM - 0:00 AM
Sunday, 12:00 AM - 10:30 PM

About Sheng Mao Chinese&Japanese Glatt Kosher Restaurnat

Welcome to Sheng Mao Chinese&Japanese Glatt Kosher Restaurant, located at 214 Roosevelt Ave, Oakhurst, NJ 07755. While categorized under a Chinese Restaurant platform, Sheng Mao aims to provide a unique dining experience by offering a menu that combines both Chinese and Japanese dishes, all prepared in accordance with Glatt Kosher standards for the local community.

Based on recent customer feedback, dining experiences at Sheng Mao Chinese&Japanese Glatt Kosher Restaurant have been largely negative. Multiple reviews describe significant issues with service, food quality, and billing practices.

Regarding the environment and service, customers have reported a lack of attentiveness from the waitstaff, describing them as seemingly bothered by patrons. The use of flimsy plastic tablecloths and plastic utensils for a sit-down dining experience has been noted as substandard. Additionally, some reviewers mentioned having to serve themselves for basic necessities like napkins, straws, and soda, and that no water or tea was offered.

The food quality has also been a major concern for recent diners. Multiple reviews describe the food as cold, tasteless, and of poor quality. One reviewer specifically mentioned that the "chicken and broccoli was fake" and did not resemble real chicken. Another described the food as being practically thrown onto the table.

A significant issue highlighted in the reviews pertains to the billing process. Customers reported being presented with summary bills and, upon request for detailed bills, discovering an 18% service fee added twice, resulting in a total of a 36% service charge. Another customer recounted an incident involving pre-filled tip options on the credit card receipt after a tip had already been included, describing it as a "shady practice."

Given the overwhelmingly negative recent feedback concerning service, food quality, and billing transparency, potential diners are advised to consider these experiences when making their dining decisions. No positive aspects or promotional information were mentioned in the provided reviews.

For inquiries, Sheng Mao Chinese&Japanese Glatt Kosher Restaurant can be contacted at (732) 517-8889 or +1 732-517-8889.

Sheng Mao Chinese&Japanese Glatt Kosher Restaurnat Location

214 Roosevelt Ave, Oakhurst, NJ 07755, USA

Customer Reviews

3.0
157 reviews
G
Gary Segal
Aug 26, 2024

We just had the unfortunate experience of dining at this same called Chinese restaurant, it was a disaster from start to finish. The so-called service was practically nonexistent - the waiter made it seem like we were bothering him just by being there. The tablecloth was a flimsy, tiny piece of pink plastic that even a dollar store wouldn't sell. The only authentic Chinese presence in the entire establishment seemed to be the poorly drawn people on the walls. We had to ask for plates and utensils, and when they finally arrived, they gave us plastic forks and spoons. Plastic utensils at a sit down restaurant! We had to serve ourselves with napkins, straws, and soda. As for the food, Everything was cold, tasteless, and of incredibly poor quality. The chicken and broccoli was fake it didn't even resemble real chicken. No water or tea was served. To add insult to injury, when we requested the bill, we were given a summary bill. Upon insisting on seeing the details, we discovered that they had sneakily added a 18% service fee twice, resulting in a whopping 36% service charge. It's truly baffling how anyone could leave positive reviews for this establishment. Take my advice and stay away from this place. It's a mystery to me how this place is still in business.

D
Donna Segal
Aug 26, 2024

Avoid this place at all costs—there are far better options to eat elsewhere. From the start, things went downhill. We were handed plastic utensils for unknown reasons, but we let that slide. Regarding drinks, we were instructed to serve ourselves behind the register. As for the food, it was practically thrown onto the table. When we asked for dipping sauce, that too was carelessly tossed, with half of it spilling on the way. What upset me was the handling of the bill. When it was brought to me, I handed over my credit card, and it was taken quickly—no issue there. But when I received my receipt to sign, there was a section with four tip options (18%, 20%, 22%, or 25%). I asked the waiter for the original receipt to check if the 18% tip had already been included. He hesitated, mumbled something, and disappeared for a solid five minutes. I had to ask the person behind the register to bring me the original receipt before signing. Finally, the waiter returned with the receipt and a flimsy excuse, saying the tip had already been added and there was no need to tip again. This shady practice is unacceptable. The food was far from what it used to be, the service was practically non-existent, and this is the worst kosher restaurant we've been to in a long time. Anything in the area, of Deal and Long Branch is a better choice than this place. Just don’t even bother here in my humble opinion. I don’t normally write such reviews, but this left a bad taste in my mouth. To the owner: Unfortunately, your restaurant leaves much to be desired.

M
Mikael Segal
Aug 26, 2024

First off, the only thing I love more than a classic Chinese restaurant is a Chinese restaurant that smells of shiz. I asked for a table for 6 and was shown to a bright pink table as if it was a 6 year olds dress. The waiter came out as if his family had just passed; served us plates with PLASTIC utensils (everyone else had normal utensils) EVERYONE. I myself ordered sushi (awesome) and seasame chicken. Oh boy this was not sesame chicken more vegan nuggets in soy sauce. What a horrid taste. When asking for more sauces just don’t. Our waiter or more the whole restaurants waiter came out with an eel sauce and proceeded to spill it all over the table YUM. The beef skewers are as delicious as your car tires! Awesome experience out here in Shang Mao Glatt kosher restaurants. Here is a new slogan for the restaurant, “You want a big hospital bill? Well come here anything off the menu will make you sick!!”

C
Chasya Hertzberg
Aug 21, 2024

We love this place like crazy! Every year we come for a week straight for lunch their unbeatable lunch special! The food is so delicious and the service is always and I mean always good!

t
tamar yuval
Nov 23, 2024

First of all the restaurant is named after Mao Zedong, a dictator who starved 60 million people to death. Also seed oils are disgusting, you shouldn’t eat here. The owner hates Trump as well

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