Shanghai Restaurant

Welcome to Shanghai Restaurant, a Chinese restaurant located at 13478 Carrollton Blvd, Carrollton, VA 23314, USA. Serving the Carrollton community, Shanghai Restaurant has established itself as a local option for Chinese cuisine, primarily focusing on takeout services. Customers can place orders by calling (757) 238-8883 or +1 757-238-8883.

Based on recent customer feedback, Shanghai Restaurant is generally well-regarded for its efficiency and customer service, although there is a notable issue regarding the accuracy of their online ordering options. One reviewer mentioned that while the food was "decent," they gave a 3-star rating due to a discrepancy on the restaurant's website. The website apparently allowed the customer to place an order for delivery and provide a tip, despite the restaurant not actually offering delivery services. This suggests a need for the restaurant to update its online platform to accurately reflect its available services and avoid customer confusion. The reviewer explicitly recommended that the delivery service option be removed from the website.

In contrast, another reviewer expressed strong satisfaction with Shanghai Restaurant, identifying it as their "go to for Chinese food take out." They highlighted the restaurant's remarkable speed, noting that orders are "Always ready in 10 minutes!" This efficiency is a significant positive aspect of Shanghai Restaurant's service. Furthermore, the reviewer praised the staff as "friendly and accommodating," indicating a positive and helpful customer service experience during order placement and pickup.

Considering these reviews, Shanghai Restaurant in Carrollton, VA, is characterized by its fast takeout service and friendly staff. Customers can typically expect their orders to be prepared very quickly, often within just ten minutes of placing the order. The staff is also noted for being accommodating and friendly, contributing to a positive customer interaction during the pickup process. However, it is crucial for potential customers to be aware that Shanghai Restaurant does not currently offer delivery services, despite this option potentially being presented on their website or online ordering platform. Customers should therefore plan to pick up their orders directly from the restaurant's location on Carrollton Boulevard.

As a Chinese restaurant, Shanghai Restaurant likely offers a standard menu of popular Chinese-American dishes. While the specific food items were only generally described as "decent" by one reviewer, the fact that another customer considers it their regular choice for takeout suggests that the quality and taste are generally satisfactory for many local patrons. Common offerings in such restaurants typically include a variety of fried rice dishes, noodle dishes (such as lo mein and chow mein), chicken, beef, and shrimp entrees prepared with different sauces and vegetables, as well as appetizers like egg rolls, spring rolls, and soups.

The standout features of Shanghai Restaurant, based on the available reviews, are its exceptionally fast preparation times for takeout orders and the friendly demeanor of its staff. This combination of speed and positive customer service can be a significant draw for individuals and families looking for a convenient and pleasant takeout experience.

The discrepancy regarding the delivery service on the website is a notable issue that Shanghai Restaurant should address to ensure a smooth and accurate ordering process for its customers. Misleading information about service availability can lead to frustration and a negative initial experience, as highlighted by the 3-star review.

The reviews do not provide any specific details about the restaurant's environment or ambiance, as the focus is on the takeout service. Therefore, it is not possible to describe the interior or atmosphere of Shanghai Restaurant. Similarly, there is no mention of any current promotional offers or specials that the restaurant might be providing to its customers.

In conclusion, Shanghai Restaurant in Carrollton, VA, is a local Chinese takeout establishment that prides itself on its quick service, with most orders ready in approximately ten minutes. The staff is also reported to be friendly and accommodating, enhancing the customer experience during pickup. However, potential customers should be aware that the restaurant does not offer delivery, despite any indications to the contrary on their website or online ordering platform. While the food is described as "decent" and is a regular choice for some, the primary strengths highlighted in the reviews are the speed and friendliness of the service. For those seeking fast and reliable Chinese takeout in Carrollton, Shanghai Restaurant is a viable option, provided they are prepared to pick up their orders.