Shanghai Express

Welcome to Shanghai Express, a Chinese restaurant located at 24990 Alessandro Blvd in Moreno Valley, CA. As a part of the Chinese Restaurant category, Shanghai Express aims to provide local users with a variety of Chinese dishes. Situated on Alessandro Boulevard, it is positioned to serve the residents and visitors of Moreno Valley with potentially both dine-in and takeout options.

Based on the limited customer reviews available, it is challenging to paint a comprehensive picture of the restaurant's environment. Typically, Chinese restaurants offer a casual setting for dining, ranging from simple and functional to more decorated spaces. Given the nature of the provided feedback, which focuses heavily on food and service quality rather than ambiance, there is no descriptive information available regarding the environment or atmosphere of Shanghai Express. Potential customers should likely focus on the practical aspects of the dining experience, such as whether they prefer to eat in or take away, and consider the reported quality of food and service.

The services offered by Shanghai Express likely include both dine-in and takeout. As a standard Chinese restaurant, customers can probably order food at a counter or be seated for table service if the establishment offers a dine-in area. The availability of a phone number, (951) 924-1663 or +1 951-924-1663, suggests that phone orders for takeout are also accepted. One review mentions drink refills having an extra charge, indicating at least some form of dine-in or at-restaurant beverage service. To confirm the availability of delivery services, it would be advisable to contact Shanghai Express directly.

The features of Shanghai Express, based on the limited reviews, present a mixed perspective. One significant negative feature reported is the poor food quality, with a customer stating that their teriyaki chicken was "raw" and contained a hair. This is a serious food safety concern and reflects poorly on the restaurant's preparation standards. The same reviewer also described the service received from a staff member as "rude" and unconcerned when the issue was brought to their attention.

Another reviewer described the overall food as "nothing great" and not noteworthy enough to warrant a special trip. This suggests a lack of distinctiveness or high quality in the general menu offerings. The "spicy orange chicken" was mentioned as being the closest to average, implying that even some of the more popular dishes may not be exceptional. The chicken egg rolls were rated poorly, receiving only a 4 out of 10. These reviews collectively indicate potential issues with the flavor, preparation, and overall quality of the food served at Shanghai Express.

A notable feature mentioned in one of the negative reviews is that drink refills incur an extra charge of one dollar. This is a point of information for potential dine-in customers to be aware of, as many restaurants offer free refills on standard beverages. This policy might influence the overall perceived value of the dining experience at Shanghai Express.

Currently, there is no promotional information available for Shanghai Express based on the provided customer reviews. It is common for Chinese restaurants to offer lunch specials, combination meals, or discounts on certain days or for specific order amounts. To inquire about any current promotions or special offers at Shanghai Express, local users are advised to contact the restaurant directly at the provided phone numbers: (951) 924-1663 or +1 951-924-1663. They may also have information about any seasonal specials or new menu items that are being promoted.

In conclusion, the limited customer feedback available for Shanghai Express in Moreno Valley raises significant concerns regarding food quality and customer service. One reviewer reported receiving raw chicken with a hair and experienced rude service when addressing the issue. Another found the food to be generally unremarkable, with only the spicy orange chicken being close to average and the chicken egg rolls rated poorly. The additional charge for drink refills was also noted. These reviews suggest that potential customers should approach Shanghai Express with caution. Given the negative experiences shared, it would be prudent for local users to consider these points carefully before deciding to dine in or order takeout from this establishment. For the most up-to-date information on the menu, hours of operation, and any potential promotions (though none are currently indicated), contacting Shanghai Express directly is recommended. However, the existing feedback strongly suggests that improvements in food quality and customer service may be needed to enhance the overall customer experience.