Shanghai Express Chinese Food

Came in for the first time and the host somehow knew which was my pickup without me saying anything but pickup. Maybe it was the timing, but I saw quite a few packaged pickup orders. I guess the others must be regulars. The host was very friendly. Five spice duck: A lot of meat packed in. Normal they duck I have at other places has a fatty skin layer and a bone in each piece, but this place either rendered it soft or removed the bone. Was pleasantly surprised as it's less work to eat. Would recommend. Lake Tung ting shrimp: Clean feeling shrimp, felt fresh with just enough sweetness from the vegetables. Szechuan pickle soup: Pickles like Chinese pickled veggies you'd get from a jar. Had plenty of pork in it too. Pleasantly surprised.

This is the best Chinese food I've ever had! Excellent customer service always and it's a very welcoming environment. 😁 I love it here!!

Have been coming here for over 35 years. Always stopped in town. They have the best Hot Sour Soup ever! Ted the owner is a great guy and customer focused. Great food, Great Service Reasonable prices.

A relative of mine found a piece of something that looked like wire on their food while eating at the restaurant. They complained to the owner right there and there. Instead of apologizing for the mishap, the owner not only laughed like it was a joke, but he didn’t apologize nor did he even comp their food. This is a disgraceful reaction, especially to loyal customers. This is not the way to handle business especially when the item found in the food was a safety hazard and could’ve harmed my relative to the point of ending in the ER had they not caught in time.

As much as I wanted to give this restaurant 5 stars, I couldn’t. After reading the reviews and mostly positive I figured I’d give this one a try. Super disappointed after a few bites but of course finished my meal. Meal wasn’t bad just wasn’t that good for the cost. Customer service was on point so the other reviews got this right.