Shang Hai Chinese Restaurants

Welcome to Shang Hai Chinese Restaurants, located at 2344 Griffin Rd, Lakeland, FL 33810, USA. As a local Chinese Restaurant, Shang Hai Chinese Restaurants offers Chinese cuisine for takeout.

You can contact Shang Hai Chinese Restaurants at (863) 853-1740 or via mobile at +1 863-853-1740 to place an order or for inquiries. Information regarding the restaurant's environment or dine-in options is not available in the provided reviews.

Based on recent customer feedback, service appears to be an area of concern. Multiple reviewers described interactions with a staff member as "dry" and "rude," leading to a negative customer service experience. One reviewer recounted instances of feeling hesitant to ask for basic items like a spoon or sauce due to the perceived attitude.

Regarding the food, one customer who had been a patron since 2014 noted a decline in quality. They described a recent order of Chicken Lo Mein as "pale" with "no sauce no flavor" and overcooked noodles. The chicken was also reported to lack flavor, and the Pork Fried Rice was not consistent with previous experiences. This customer stated that the recent experience reinforced their decision to stop frequenting the restaurant and indicated it would be their last visit.

Another reviewer echoed the sentiment about the rudeness of a staff member and expressed concern that such behavior could negatively impact the business. They specifically mentioned being handed soup without a spoon and stated they had never been treated rudely at other Chinese restaurants.

Currently, there is no information available regarding any special features or promotional offers at Shang Hai Chinese Restaurants. Customers have primarily focused on their experiences with service and food quality in their online reviews.

In summary, Shang Hai Chinese Restaurants in Lakeland, FL, offers Chinese cuisine for takeout. Recent customer reviews highlight significant concerns regarding the rudeness of a particular staff member and a perceived decline in food quality, specifically mentioning issues with the flavor and preparation of dishes like Chicken Lo Mein and Pork Fried Rice. Potential customers may want to consider these recent experiences when deciding to order from this establishment.