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Sarku Japan - Japanese Cuisine in Trumbull Mall, CT
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Sarku Japan

229 reviews

Sarku Japan Photos

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Hours

Monday, 11:00 AM - 8:00 PM
Tuesday, 11:00 AM - 8:00 PM
Wednesday, 11:00 AM - 8:00 PM
Thursday, 11:00 AM - 8:00 PM
Friday, 10:00 AM - 9:00 PM
Saturday, 10:00 AM - 9:00 PM
Sunday, 11:00 AM - 6:00 PM

About Sarku Japan

Sarku Japan is a Chinese Restaurant located within the food terrace of the Trumbull Mall at 5065 Main St Space #FC-3, Trumbull, CT 06611, USA. While categorized as a Chinese Restaurant, Sarku Japan appears to offer Japanese cuisine, including teriyaki and sushi rolls. They can be contacted at (475) 231-2196 or their mobile number +1 475-231-2196.

Environment: Situated in the food court of the Trumbull Mall, the restaurant offers the typical food court setting with shared seating.

Services: Sarku Japan primarily operates as a counter-service restaurant within the mall's food court. Customers order at the counter for dine-in within the food court area or for take-away.

Features: Based on customer reviews, a notable feature mentioned is the flavor of their chicken teriyaki, which one customer found to be very flavorful, especially with extra sauce. Another customer inquired about a specific eel roll and a "special roll with eel," indicating that sushi rolls, including eel options, might be part of their offerings, although the availability of custom or special rolls may be limited.

Promotional Information: One review mentioned a "buy one get half off chicken teriyaki deal," suggesting that Sarku Japan occasionally offers promotional discounts on certain menu items. Local users may want to inquire about current specials when ordering.

Customer Experiences: Customer experiences appear to be mixed. One customer was pleasantly surprised by the flavorful chicken teriyaki and appreciated the offer of extra sauce. However, another customer reported a negative experience regarding a request for a specific sushi roll (eel roll) and the handling of their order, citing a lack of willingness to accommodate and perceived rudeness from the staff member who then attended to the next customer. This customer also noted that a competitor offered chicken teriyaki at a slightly lower price.

In summary, Sarku Japan in the Trumbull Mall offers Japanese cuisine, including flavorful chicken teriyaki and potentially various sushi rolls. They occasionally have promotional offers. However, customer service experiences may vary, and it is advisable for customers with specific requests to communicate clearly when ordering.

Sarku Japan Location

5065 Main St Space #FC-3, Trumbull, CT 06611, USA

Customer Reviews

4.0
229 reviews
A
Andrew Izzo
Mar 18, 2023

This is located in the food terrace of the Trumbull Mall. I wasn’t expecting much because it is in the mall, fortunately it exceeded my expectations. They had a buy one get half off chicken teriyaki deal. The chicken had lots of flavor. The worker asked if I wanted extra sauce on top which probably added to the flavor. I was able to mix in the extra with my rice.

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Jeklly O
Dec 10, 2024

So I. Told the lady that I wanted a eel roll. She looks at me.And said we have a special role with eel. I told her yes.But i'm allergic to shellfish. She looks at me and says we don't do no Specialty roll. It's not hard to do A simple eel roll. When you have the stuff. Before I say anything else she decided to take the next customer Behind me. That's really Rude. So I Decided to go to their competitor. It's. A dollar cheaper For the chicken teriyaki. Just want to say next time.Teach your workers how to have a good customer service. Then ask if there is anything else that they want to order. I. Work for restaurant as well. And I tried to make my customers Leave happy.

J
Jesse Owen
Oct 16, 2024

Was doing Uber eats for a customer and asked for extra teriyaki sauce so they told me to wait in line for 10 minutes and were very rude about it. Won’t be coming back to this crap stinks anyway. Prolly give you the runs nasty food makes me wanna puke when I smell it

l
lily cong
Jul 23, 2024

The food was great, as always. I’ve been going here since I was a kid. It seems though, that as the mall has been losing business itself, the restaurant has become less popular. Definitely give it a shot! They have one of the best bento boxes for the price.

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stephanie velasco
Dec 09, 2024

I have been eating here for years! Food is good better than other chicken terriakys I have eaten! Hope they never leave the mall!

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