Sarku Japan

Can’t really go wrong with these ubiquitous hibachi style restaurants in shopping malls, some are named differently but we always call them ‘Sarkus’. Love the slight char on the chicken and the sweet sauce that they use, we’ve been steering away from the extra ladle of sauce that they offer to pour over the rice for free but that’s an option if you want it. Being near the gulf, the quality of their shrimp is really good. The portions are also huge and prices are just right.

I like the food, but You guys can't act like you aren't cheating us on the meat portions. It's getting smaller and smaller every time I go. But I'm also noticing that you guys are asking me more than often if I want double meet for two dollars extra. And at this point Double meat is probably the same as one portion before you guys started being skimpy with some meat. And please don't gaslight me and say that I really just want double meat because I've never ordered double meat and I've never had this problem where there is barely any meat but a fountain of rice. You guys are getting skimpy on the rice too. I honestly rather you raise the prices by a dollar or something, then me paying for one thing and getting another. They even tried to give me a half full drink until I gave it back to them. At this point, this is just getting embarrassing. But if you have people that are willing to put up with it and still eat there, so what can I really say?

The food was revolting. The service was the absolute worst I’ve come across, even for mall food and service. The staff yelling at you when you are asking a question regarding the charge and then saying they want to see the box as proof. As if it was not already eaten. Although in this case it was not because the box was not secure and the food fell on the floor in front of where the staff could clearly see. And when asked if we could get it replaced because they saw the incident they wanted to charge for an entirely new box. Also, So when getting the bento box on a deal for 9.75. You are asked if you’d like white or fried rice. Well what you’re not told is that to get the fried rice is an extra up charge. Would highly recommend going anywhere else in mall except here! If you’re wanting really good Asian cuisine definitely go to Brickery’s Grill located in the same food court!!!

Don’t ever eat at this place!!! As I’m sitting here chewing my food wondering what’s did I just put in my mouth. I pull out a plastic glove that was fried with my food. I will never eat here ever again and I suggest no one else eat here EVER!!!

Double meat is literally just a single portion. Paid $30 for a small portion of meat and WAY too many noodles smh. They will cheat you lol