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San Fong - Chinese Restaurant in South Milwaukee, WI
  1. Chinese Food
  2. Chinese Restaurant
  3. Wisconsin
  4. Milwaukee County
  5. South Milwaukee
  6. Chinese Restaurant in South Chicago Avenue
  7. San Fong

San Fong

168 reviews

San Fong Photos

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Hours

Monday, Closed
Tuesday, 10:30 AM - 9:30 PM
Wednesday, 10:30 AM - 9:30 PM
Thursday, 10:30 AM - 9:30 PM
Friday, 10:30 AM - 9:30 PM
Saturday, 10:30 AM - 9:30 PM
Sunday, 11:30 AM - 9:00 PM

About San Fong

San Fong is a Chinese Restaurant located at 2941 S Chicago Ave, South Milwaukee, WI 53172, USA. They can be contacted at (414) 571-6481 or +1 414-571-6481.

Based on online customer reviews, experiences at San Fong appear to be inconsistent. One long-time customer, who had been a patron for many years, reported a significantly negative experience with a recent delivery order totaling $82 with an $18 tip. This customer stated that the delivery person "dumped the bag of food in front of the door & didn’t ring the bell," resulting in the food being cold by the time it was discovered. The order was also reportedly incorrect, with bone-in chicken wings received instead of the ordered boneless Chinese fried chicken (13b). Additionally, fried dumpling sauce spilled, damaging other items like almond cookies and rice and creating a mess. Attempts to resolve the issue by requesting redelivery were unsuccessful, involving multiple phone transfers, unanswered callbacks, and issues with providing photo evidence via email. This negative experience led the customer to vow to never order from San Fong again due to the "TERRIBLE service."

Conversely, another customer who was initially "nervous to order from here based on the reviews" had a positive experience with a takeout order. They tried the sweet and sour chicken, honey chicken, crab rangoon, egg fried rice with vegetables, and a vegetable egg roll, and reported that "Everything was hot and fresh." This customer was "really impressed" and preferred San Fong over other local restaurants with better reviews, prompting them to leave a positive review recommending others to "give it a try!"

The contrasting reviews suggest that while some customers have found the food to be delicious and the takeout service satisfactory, there have been significant issues reported with the delivery service, including incorrect orders, damage during delivery, and poor customer service in resolving complaints. There is no information available regarding the dine-in environment, specific features of the restaurant, or any current promotional information. Local users may want to consider these differing experiences when deciding whether to order from San Fong, particularly if opting for delivery.

Customer Reviews

3.0
168 reviews
G
Gin Kay
Nov 23, 2023

This has been our favorite Chinese restaurant for many years. The food is delicious! Today is the last time I will order from them. I ordered $82 of food & tipped $18. The delivery person just dumped the bag of food in front of the door & didn’t ring the bell. Normally I have to sign a receipt. The food was cold by the time I noticed it. I ordered two orders of boneless Chinese fried chicken 13b from the menu — they sent bone-in chicken wings instead. The fried dumplings sauce spilled all over the food & paper bag. It ruined the almond cookies & rice & made a gross sticky mess of all the sauce packets & food. I called to ask them to redeliver the boneless chicken, cookies, rice & a sauce container. They transferred me to 4 different people! The final guy asked to call me back. They called about 10x, let it ring once & hung up. I was told to email pictures of my order to a weird email address which came back undelivered twice. All I wanted was what I ordered. EDIT: Woke up this morning & found a bag in front of the door. Who knows when it was delivered (It was at least 1,5 hours after I called to complain) because they never rang the bell! You have lost a long-time customer for the TERRIBLE service. I WILL NEVER ORDER FROM SAN FONG AGAIN!

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Amanda H
Jan 06, 2025

I was nervous to order from here based on the reviews, but I did and I was really impressed. I ordered take out and tried the sweet and sour chicken, honey chicken, crab rangoon, egg fried rice with vegetables, and a vegetable egg roll. Everything was hot and fresh. I liked this place more than the other local places that have better reviews. I had to leave a review because I think you should give it a try!

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Christopher M Bolden
Apr 06, 2025

Ordered a quarter of beef and broccoli and quart of chicken and broccoli, I get home dished myself some chicken and broccoli sat down and started eating, I was so disgusted, im pulling a piece of long hair out my mouth, called them ASAP, explaining the situation, and letting them know I'm omw for a full refund, Grossed out

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Darrel
Mar 24, 2025

The absolute worst Chinese place around..I stopped ordering a few years ago the food was always cold n wrong n gave me bubble guts...I ordered again to give another chance and I have been insanely I'll for almost 20 hours now..food poisoning!!! DTAY AWAY FROM SAN FONG!!! HEALTH DEPT HAS BEEN CALLED!

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David A
Oct 25, 2024

Their food is always rich, robust, and full of flavor. Their service quick, concise, and always nice. My favorites are their Curry Shrimp (extra spicy), and Char Gai Kew. Definitely a great place for even greater takeout!

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