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Saffron Indian & Chinese Kitchen - Columbus Inconsistent Delivery & Orders
  1. Chinese Food
  2. Chinese Restaurant
  3. Ohio
  4. Franklin County
  5. Columbus
  6. Clintonville
  7. Chinese Restaurant in North High Street
  8. Saffron Indian & Chinese Kitchen

Saffron Indian & Chinese Kitchen

52 reviews

Saffron Indian & Chinese Kitchen Photos

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Hours

Monday, 12:00 AM - 0:00 AM
Tuesday, 12:00 AM - 0:00 AM
Wednesday, 12:00 AM - 0:00 AM
Thursday, 12:00 AM - 0:00 AM
Friday, 2:00 PM - 0:00 AM
Saturday, 12:00 AM - 0:00 AM
Sunday, 12:00 AM - 0:00 AM

About Saffron Indian & Chinese Kitchen

Saffron Indian & Chinese Kitchen, located at 2864 N High St Unit 17, Columbus, OH 43202, offers Indian and Chinese cuisine. You can contact them at (614) 496-5946 or +1 614-496-5946.

Based on customer reviews, Saffron Indian & Chinese Kitchen has received overwhelmingly negative feedback. Customers have reported numerous issues with their orders and delivery services.

One recurring problem is incorrect orders, including receiving contaminated vegetarian dishes with chicken and incorrect spice levels. Customers have also reported significant difficulties in obtaining refunds for these incorrect orders, often facing long wait times and poor communication.

Delivery issues are also prevalent, with reports of orders being cancelled without notice or delivered hours late. Customers have experienced being misled about delivery times and have been hung up on when attempting to resolve issues.

The overall customer service is described as extremely poor, with staff being unhelpful and unresponsive. Customers are strongly advised against ordering from this restaurant due to the high likelihood of encountering problems with their orders and receiving inadequate customer support.

Saffron Indian & Chinese Kitchen Location

2864 N High St Unit 17, Columbus, OH 43202, USA

Customer Reviews

4.0
52 reviews
B
Blake _
Jun 10, 2024

Do not order from here unless you are cool with them screwing up your order and then not answering the phone or their door or their customer service messenger when you try to request a refund. Had pieces of chicken floating around in my vegetarian paneer Sauce, and my moms curry spice level was Supposed to be mild and she received hot. Leaving both of us unable to eat our ordered meals. Then had to jump through an hour of hoops to attempt to get my refund. I have since heard multiple stories of this place screwing up orders. When I went to try and get my money back, the guy working There took 45 minutes to talk to me, and then after explaining the situation, he handed me his personal cell phone and told me to call the manager at home and told me to figure it out. still not 100% sure if I am getting refunded or not

J
Julia DiRenna
Nov 19, 2024

0 Stars. Similar to many other reviews, do not order from this restaurant. We placed an order that was supposed to be delivered at 12:30pm. At 12:55pm we received a text that the order was cancelled. We called them multiple times for the status and they insisted the driver was on the way and would be there within 5 minutes every time we called, at this point it was 1:30pm - 2 hours after we placed the order. When we called them a final time for a refund he hung up on us twice. The food was never delivered and we never received a refund. Based on the other reviews it seems like this is something they do regularly.

F
F O
Sep 21, 2023

Gave Saffron Indian kitchen a try and I must say they didn’t disappoint. I had their Butter Curry Chicken and it was amazing, chicken was tender, sauce was rich and creamy with a little heat and the naan bread was delicious too. Truly authentic flavors. I’ll definitely be back.

A
Alhaj Nour
Apr 28, 2024

The best chicken tikka masala I ever had, I eat it at least twice a week Extra extra spicy, if you can handle the REAL HEAT☺️

A
Arpita Chowdhury
Aug 24, 2024

If I could give negative star, I would. I ordered murag polaw, lassi from uber eats and it was stale. The food was cold, just gave basmati rice, when polaw should have special rice. I had stomach issues the next day. DONT BUY FROM THIS RESTAURANT! this is caller ghost restaurant for a reason.

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