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S. New China in Windsor Locks, CT - A Chinese Restaurant Platform Listing
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S. New China

166 reviews

S. New China Photos

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Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 12:00 AM - 10:00 PM

About S. New China

S. New China is a Chinese restaurant located at 60 Main St, Windsor Locks, CT 06096, USA. They can be contacted at (860) 623-5755 or +1 860-623-5755.

Based on recent customer feedback, there appear to be significant concerns regarding the quality of food and customer service at S. New China. One reviewer reported that their Crab Rangoon was missing filling and expressed dissatisfaction with the restaurant's unwillingness to address the issue. This customer also noted that the portion sizes were small, suggesting a potential reason for a decline in patronage.

Another potential customer recounted a negative experience while attempting to place an order. They were informed of a $1 charge per individual packet of duck sauce, even with an order of three meals and three egg rolls. This policy was perceived as unreasonable and a "red flag," leading the customer to cancel their order and express strong negative opinions about the restaurant's practices and hygiene, even suggesting the possibility of misrepresented meat and the need for inspection.

The provided reviews do not offer any positive feedback regarding the environment, services, features, or any promotional information for S. New China. The overwhelming sentiment in the available reviews is negative, focusing on issues with food quality, unusual charges for condiments, and poor customer service experiences.

Local users are advised to consider these recent negative reviews when deciding whether to dine at or order from S. New China, as they highlight potential problems with food quality and customer service practices.

S. New China Location

60 Main St, Windsor Locks, CT 06096, USA

Customer Reviews

3.0
166 reviews
M
Malakie Allen
Jan 28, 2025

Crab Rangoon had missing filling wasn’t willing to do anything about it already small pieces no wondering everybody stop going there

S
Shay Lockett
Apr 05, 2025

Was about to place a order (3 meals) until she told me $1 ea for duck sauce πŸ˜‘ I ask is it a cup she said it the pack of duck sauce lol and said she give me 5 packs for (3 meals and 3 egg rolls ) I knew it was a red flag came here and READ THE REVIEWS SO GLAD!!! I TOLD HER TO CANCLE MY ORDER!!!! I STICK WITH MY REGULAR CHINESE SPOT MAIN GARDEN SPRINGFIELD, MA‼️‼️ THEY THE BEST AND THEY WILL NEVER CHARGE FOR FREE DUCK SAUCE PACKAGE πŸ˜‚πŸ˜‚πŸ€¦πŸΎβ€β™€οΈπŸ€¦πŸΎβ€β™€οΈπŸ€¦πŸΎβ€β™€οΈ IM PRETTY SURE WITH A ATTITUDE LIKE THAT SHE DEFINITELY SELLING YALL CAT AND DOG!! THIS PLACE NEED TO BE INSPECTED CHECK THE MEAT!!! NO TELLING WHAT THE SELLING UP

C
Chiala Marvici
Oct 02, 2024

If I could give no stars I would. We had 6 people over for our friends dinner night and it took them over 1 1/2 hours to deliver our food. Then when the food came it was cold, the chicken fingers were soggy and the food that we did try to eat tasted like fish everything tasted like fish. We called them and they did not offer any resolution. Our guests could not even stomach the food not to mention it was cold. We packed it up and brought it back to them to get our money back and they only refunded 40. on our $100 order. Not even 30% of the food was eaten. Then they wre calling me a liar. Absolutely will never eat ther and will be sure to tell others not to eat their. After all that I still had to figure out dinner for our guests, completely ruined our night. No customer service at all.

P
Pumpkin
Nov 13, 2024

The food is horrible specially the wonton soup this was a complete waste of money I shud went to Subway I really want my money bk cuz I’m definitely not going to eat this!!!! Glad I’m just a visitor here cuz this place ain’t it

G
Gianelly Rivera
Sep 01, 2024

Best food in the area,great delivery service! Above and beyond πŸ§‘β€πŸ³πŸ‘©β€πŸ³πŸ‘¨β€πŸ³

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