- Chinese Food
- Chinese Restaurant
- New Jersey
- Passaic County
- Wayne
- Chinese Restaurant in Willowbrook Mall
- Ruby Thai Kitchen
Hours
Monday, 10:00 AM - 9:00 PMTuesday, 10:00 AM - 9:00 PM
Wednesday, 10:00 AM - 9:00 PM
Thursday, 10:00 AM - 9:00 PM
Friday, 10:00 AM - 9:00 PM
Saturday, 10:00 AM - 9:00 PM
Sunday, 11:00 AM - 7:00 PM
About Ruby Thai Kitchen
Welcome to Ruby Thai Kitchen, a Chinese restaurant located within Willowbrook Mall at 1400 Willowbrook Mall, Wayne, NJ 07470, USA. You can reach us at (973) 837-9800 or mobile phone +1 973-837-9800.
As a Chinese restaurant, Ruby Thai Kitchen is noted for its excellent customer service. One customer mentioned that the staff frequently offers samples to passersby, which was a positive factor in their decision to become a customer. The restaurant's chicken is described as sweet and crunchy, although one might find it overly sweet. The noodles are reported to have a pleasant texture, not being soggy.
One reviewer characterized the food as "American-Chinese food," noting they had not yet tried the Thai items on the menu, such as Pad Thai. While the price point was mentioned as being in the $12-13 range for a pictured meal, the portion sizes are considered "huge," leading to an overall recommendation from this customer.
However, recent feedback indicates a potential decline in food quality. One customer who ordered mango chicken for takeout reported receiving "fried dough dipped in mango sauce" instead of the expected dish.
When considering Ruby Thai Kitchen, you can anticipate good customer service and large portions of what some describe as American-Chinese food. However, it's important to be aware of recent feedback suggesting a possible decrease in food quality.
Ruby Thai Kitchen Location
1400 Willowbrook Mall, Wayne, NJ 07470, USA
Customer Reviews
Let me say the customer service here is great. The guy always hands out samples when you walk buy which is what actually made me a customer. The chicken is sweet and crunchy (some might say too sweet) The noodles surprisingly had a bite to them and were not soggy. To me this is like american-chinese food, although i have not tried the thai items on the menu like pad thai. The price is high ($12-13 for pic shown) but the portions are huge. Overall would recommend
Food quality has definitely gone down hill. I ordered mango chicken to-go. What I got was fried dough dipped in mango sauce.
Charged an egg roll as a 3rd meat choice. Food was bland. Do not recommend
Tried their mando chicken. The chicken was ok. The rice was flavorless, the broccoli was so plain. It does not taste like Thai food at all. Pricey for what you get. Would not come back or recommend. Customer service was very poor , the lady was rushing me had a terrible attitude, there was no one else in line and it is only 2pm
The service here is not bad. However, the food is not fresh. The mango chicken is so dry, tasted off. I bet it was mixed in with yesterday’s because it wasn’t good! There were some fresh pieces and some absolutely inedible ones. The food is not consistent and very pricy. Do better.
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