Royal Palace Chinese Restaurant

Royal Palace Chinese Restaurant is located at 5015 S Louise Ave, Sioux Falls, SD 57108, USA. As a local establishment in the Chinese Restaurant category, Royal Palace aims to offer a diverse menu of Chinese cuisine to the Sioux Falls community. They can be contacted at (605) 361-8885 or via their mobile number, +1 605-361-8885.

Customer reviews of Royal Palace Chinese Restaurant provide a mixed but generally positive impression, highlighting several key aspects of the dining experience. Upon arrival, some customers might find the exterior appearance "a little sketchy," as noted by one reviewer. However, this initial hesitation seems to be quickly overcome by the welcoming and "very friendly staff" who greet patrons upon entering. This suggests that the service is a significant strength of Royal Palace.

The interior decor of the restaurant is described as having "great decorations" that one reviewer particularly loved. This indicates that the owners have put effort into creating an aesthetically pleasing dining environment. However, a notable aspect of the ambiance is the lack of background noise, resulting in a "really quiet" atmosphere. While some might find this peaceful, one reviewer mentioned it made them feel like they needed to whisper, suggesting it might be too quiet for some diners and recommending the addition of some background music. The "sparkling tables" were also mentioned as a positive detail, indicating attention to cleanliness.

In terms of service, beyond the friendly greeting, the staff seems attentive and accommodating. One reviewer recounted an experience where, upon asking for to-go boxes, their waitress brought an extra container of rice, anticipating the need for more rice with leftovers. This thoughtful gesture was highly appreciated and described as "the best," showcasing a proactive and caring approach to customer service.

The menu at Royal Palace Chinese Restaurant is described as "good sized" with "lots of options," which would appeal to diners who enjoy variety and having a wide selection of dishes to choose from. This suggests that they offer a comprehensive range of Chinese cuisine, likely including popular dishes and perhaps some house specialties.

One of the unique features highlighted in the reviews is the presentation of some dishes. The "chef suggestion" portion of the menu included the "Happy Family" and the "Chicken in a nest," the latter being served in an "edible taco salad style bowl." The serving of the Happy Family meal was particularly noteworthy, as it was "poured onto a hot plate and served to our table," described as "a bit showy and fun" and enjoyed by the reviewer. This indicates that Royal Palace pays attention to the visual appeal of their food and offers some dishes with a theatrical element.

However, not all aspects of the dining experience were entirely positive. One reviewer mentioned "slow service," which could be a point of concern for some diners, especially during peak hours. This same reviewer also reiterated the lack of background music, noting that all they could hear was the sounds of other patrons eating, which detracted from their overall experience.

Another minor point mentioned was the beverage service. The restaurant serves Coke products, but on the day of one reviewer's visit, the drinks were served in Pepsi-branded cups. While this did not affect the taste, it was noted as a potential issue for those with a strong preference or expectation regarding branding.

Based on these reviews, the environment of Royal Palace Chinese Restaurant is characterized by "great decorations" and "sparkling tables," suggesting a clean and visually appealing space. However, the lack of background music creates a very quiet atmosphere that might not be comfortable for all diners.

The services include friendly and attentive staff who are willing to go the extra mile for customers, as evidenced by the extra rice offered with to-go boxes. The menu is extensive, providing a wide variety of options. However, some customers have experienced slow service, which is an area for potential improvement.

Features of Royal Palace include unique and showy presentations of some chef's suggestion dishes, such as the Happy Family served on a hot plate and the Chicken in a nest in an edible bowl. The restaurant offers a good-sized menu with plenty of choices. The cleanliness of the tables is also a notable feature.

Currently, there is no specific promotional information mentioned in the provided reviews. Local users interested in any lunch specials, discounts, or special menu items at Royal Palace Chinese Restaurant should contact the restaurant directly at (605) 361-8885 or check if they have any online presence where they might advertise promotions.

For local users in Sioux Falls, SD, seeking a Chinese restaurant with a wide menu and friendly service, Royal Palace Chinese Restaurant appears to be a viable option. The unique presentation of some dishes adds an element of interest to the dining experience. However, potential diners should be aware that the atmosphere is very quiet, which might not suit everyone, and that service can sometimes be slow. The cleanliness and decor seem to be positive aspects. If you appreciate attentive service and a large selection of dishes, and are not overly concerned about a very quiet ambiance, Royal Palace could be a good choice. It might be worth trying some of their chef's suggestions for a more distinctive culinary experience.

To get a more comprehensive sense of the restaurant, local users might consider looking for additional reviews on other platforms to see if the issues of slow service and the very quiet atmosphere are consistently mentioned. Exploring their menu online, if available, could also help in deciding if their offerings align with your preferences. Overall, Royal Palace seems to offer a pleasant dining experience with some unique touches, but with a few caveats regarding the ambiance and potential service speed.

In conclusion, Royal Palace Chinese Restaurant in Sioux Falls, SD, is characterized by its friendly staff, extensive menu, and unique food presentations. While the decor is well-liked and the restaurant is clean, the very quiet atmosphere and reports of slow service are aspects potential customers should consider. The thoughtful gestures from the staff and the variety of dishes available make it a noteworthy option for Chinese cuisine in the area.