Rose Garden Restaurant

Rose Garden Restaurant, situated at 15754 E 14th St in San Leandro, California, is a local establishment within the Chinese Restaurant category. Potential diners can reach them at (510) 278-1788 or +1 510-278-1788 for inquiries or to place orders. Based on recent customer feedback available online, experiences at Rose Garden Restaurant appear to be varied, with some positive aspects countered by significant negative encounters.

One detailed review described a particularly frustrating dine-in experience. The customer, who intended to order a specific luncheon item (#13, crispy bone-in chicken), faced a series of order mix-ups. Initially served wonton soup (the soup of the day, which was deemed "okay" with a minor issue of a slightly cool wonton center), the customer was subsequently presented with lemon chicken, which was not the ordered dish. Despite clarifying the order, the customer then received sesame chicken. While acknowledging that the sesame chicken was "pretty good" with an "extraordinarily crisp" coating, generous portions, and a simple, sweet sauce, it was still not what was originally requested.

Following this, a person assumed to be the cook inquired about the dish, leading to another confirmation of the original order. The cook then attempted to replace the sesame chicken, and the customer reluctantly agreed. The final dish served, presumably intended to be the crispy bone-in chicken, was met with considerable disappointment. The reviewer described it as "bad," noting a metallic aftertaste in the chicken, unexpected dryness, and a skin that was difficult to keep on the chicken and carried its own "strange aftertaste." The accompanying spicy sauce was described as "okay," being rich, sweet, with a hint of spice, but not enough to salvage the dish. This experience led the reviewer to conclude they would "never return" and advised future customers to communicate their orders with "excruciatingly certain terms," suggesting the restaurant might be better suited for "relatively cheap, and somewhat tasty americanized Chinese food." The reviewer strongly advised against ordering #13.

Another customer who had visited Rose Garden Restaurant a few times mentioned enjoying the cream cheese rangoons and the generous portions of their entrees. However, this reviewer also cited two alarming incidents that led them to stop patronizing the establishment. On one occasion, they reportedly found a piece of glass in their food, and on another, a thin piece of metal, possibly a twist tie. Despite acknowledging that the food was "very good," the potential risk of ingesting foreign objects was deemed too significant to continue dining there.

Considering these reviews, it is challenging to provide a definitive overview of the environment and services of Rose Garden Restaurant. The first review suggests a casual setting where the person behind the counter also serves, indicating a potentially small or family-run operation. The repeated order errors might point to communication issues within the staff or between the kitchen and service areas. The second review does not offer insights into the ambiance but focuses solely on the food quality and safety concerns.

In terms of features, Rose Garden Restaurant appears to offer a menu that includes both familiar Americanized Chinese dishes (like sesame chicken and lemon chicken) and potentially some more traditional or specific items (implied by the "crispy bone-in chicken" which the first reviewer associated with Sichuan specialty places). The generous portions mentioned by one reviewer could be considered a positive feature for those seeking value for money. However, the significant inconsistencies in order fulfillment and the serious concerns about food safety raised by the presence of foreign objects are major drawbacks.

No information regarding current promotional offers at Rose Garden Restaurant is available in the provided text. It is common for restaurants to have lunch specials or other promotions, but interested customers would need to contact the restaurant directly to inquire about any such deals.

In conclusion, based on the limited but impactful recent reviews, Rose Garden Restaurant in San Leandro presents a mixed picture. While some customers have appreciated certain dishes and portion sizes, there are significant concerns regarding order accuracy and, more seriously, food safety. The detailed account of multiple order errors and a severely disappointing main dish raises questions about consistency and kitchen execution. The separate report of finding glass and metal in the food is particularly alarming and suggests potential issues with food preparation or handling processes. For local users considering dining at Rose Garden Restaurant, it would be prudent to weigh these recent experiences and perhaps exercise caution when placing orders, ensuring clear and precise communication. Further investigation or more recent, positive reviews might be necessary to form a more balanced opinion of this establishment.