Rice Xpress

Welcome to Rice Xpress, a Chinese restaurant located at 7301 Matlock Rd in Arlington, Texas (76002), USA. Operating within the Chinese Restaurant category, Rice Xpress aims to provide Chinese cuisine to the local community. While specific details about the restaurant's ambiance and interior design are not available online, it typically functions as a local eatery offering both dine-in and takeout services to cater to different customer preferences.

As a Chinese restaurant, Rice Xpress likely offers a menu featuring a variety of popular Chinese dishes. These typically include a selection of rice dishes, noodle dishes, stir-fried meats and vegetables, and various appetizers. While the specific menu of Rice Xpress is not detailed in the provided information, customers can generally expect to find familiar options such as fried rice, chow mein, and dishes featuring chicken, beef, and shrimp prepared with different sauces and culinary styles common in American Chinese cuisine. Soups and egg rolls are also frequently part of the offerings at such establishments.

In terms of services, Rice Xpress likely provides both dine-in and takeout options for its customers. This allows patrons to choose whether they prefer to enjoy their meals at the restaurant or take them away for convenience. It is also common for Chinese restaurants to offer phone ordering for takeout, enabling customers to place their orders in advance. The availability of delivery services is not mentioned in the provided information, so it would be advisable to contact the restaurant directly to inquire about this option if needed. The primary services appear to be focused on providing accessible Chinese food through on-site dining and carry-out.

However, it is important to consider the recent feedback from customers to gain a more comprehensive understanding of the current dining experience at Rice Xpress. The provided reviews raise significant concerns regarding the quality and value of the food. One customer stated they would not return due to small portion sizes relative to the price paid. They also reported having more vegetables than meat in two of their orders, with a limited amount of chicken that was thinly sliced, and carrots that were too hard to eat. This reviewer also described the egg rolls as tasting like they were frozen and then cooked, resulting in a mushy interior. Furthermore, they found the orange chicken to be inedible, suggesting it was either dried out, old and reheated, or severely overcooked, and noted that the overall flavor of the food was bland, leading them to discard almost $50 worth of their order. The only positive aspect mentioned by this reviewer was the good customer service provided by a kind staff member.

Another customer echoed similar sentiments, expressing disappointment with the quality of the orange chicken, describing it as stiff and chewy and lacking flavor beyond the orange slice garnish. They also noted that the shrimp portion was small, and the coating appeared to be undercooked. Additionally, their fried rice was reported to be missing vegetables. This customer also indicated that they spent $41 on their first purchase and were so dissatisfied that they discarded the entire order, stating they would not return. This feedback further emphasizes significant issues with the food quality at Rice Xpress.

Given these reviews, potential customers should be aware of the reported issues with food quality, portion sizes, and value. While one reviewer did mention good customer service, the overwhelming feedback focuses on negative experiences with the food itself. This suggests that while the staff may be courteous, the quality of the dishes served has been a point of concern for recent patrons.

For those who may still wish to contact or visit Rice Xpress, the phone number is (817) 472-7333, and the mobile phone number is +1 817-472-7333. The address is 7301 Matlock Rd, Arlington, TX 76002, USA. We recommend calling to inquire about their menu and current operating hours. If you are considering ordering, it might be prudent to ask about their preparation methods and ingredients based on the recent customer feedback. Due to the lack of positive comments regarding the food, it would be wise to manage expectations.

There is no promotional information available in the provided data. Given the recent negative reviews concerning food quality, it is unlikely that specific promotions would overshadow these concerns for potential customers. Typically, restaurants might offer discounts, special combinations, or loyalty programs to attract customers. However, in the case of Rice Xpress, addressing the reported issues with food quality would likely be a more pressing need than offering promotions.

In conclusion, Rice Xpress in Arlington is a Chinese restaurant offering dine-in and takeout services. While one customer noted positive customer service, recent reviews have highlighted significant concerns regarding the food quality, including small portion sizes, bland flavors, poorly prepared dishes like orange chicken and egg rolls, and missing ingredients. Potential customers should consider this feedback when deciding whether to patronize Rice Xpress. It may be advisable to contact the restaurant directly to inquire about their current food preparation standards and to manage expectations based on the recent customer experiences shared online.