Rice Lovers

Rice Lovers, located at 2960 Eldorado Pkwy STE 50, McKinney, TX 75070, USA, serves the local community as a Chinese restaurant offering a range of dishes and convenient delivery services. For residents and visitors in the McKinney area, Rice Lovers provides an option for those seeking Chinese cuisine, particularly with its reported delivery service to local hotels.

Based on recent customer feedback, Rice Lovers demonstrates efficiency in its delivery service. One customer, staying at a local hotel, reported that their order was delivered within 20 minutes of being placed, which was even 10 minutes ahead of the estimated time. This suggests a focus on prompt service, particularly for delivery orders. The same customer also noted the courteousness of the delivery person, who seemed to be either an owner or manager, expressing genuine gratitude for the business and interest in how the customer found the restaurant. This personal touch in service can contribute positively to the overall customer experience.

The menu at Rice Lovers includes a variety of standard Chinese entrees. The double-cooked pork was specifically mentioned as being delicious and was accompanied by fried rice, which was described as good, although not the absolute best the reviewer had tasted. This indicates a satisfactory level of quality for some of their main dishes and sides.

However, one notable point of feedback concerns the "Singapore rice noodles," which were identified by a customer as being angel hair pasta rather than actual rice noodles. While the dish was still reported as tasty, this discrepancy in ingredients might be important for customers who specifically expect and prefer rice noodles in this dish. It highlights a potential area where the restaurant's description or preparation might differ from traditional expectations.

Despite this issue with the noodles, the same reviewer, who was not a local resident, found Rice Lovers to be fairly priced, very convenient due to its delivery service, and the staff to be super nice. This led them to suggest that the restaurant might deserve a higher overall rating, indicating that the positive aspects of convenience, price, and service outweighed the misidentified noodle type in their experience.

In contrast, another customer shared a negative experience regarding food quality and customer service. This long-term customer reported ordering $50 worth of food, which they considered a typical order for their household. Following the meal preparation at home, their daughter noticed an unusual taste and smell in the food, suggesting it might have been spoiled. Attempts to contact Rice Lovers immediately after this discovery were unsuccessful. Upon reaching the restaurant the following day, the customer was informed that a reimbursement would only be possible if none of the food had been touched. Since a bite had been taken, no refund was offered. Subsequent attempts to speak with the owner were allegedly ignored, leading this once loyal customer to express extreme dissatisfaction and give a one-star rating, citing very poor customer service.

Considering these contrasting reviews, it's important for local users to weigh the experiences shared. On one hand, there is positive feedback regarding delivery speed, courteous service, and the taste of certain dishes like the double-cooked pork. The convenience of delivery, especially for those staying in hotels, is also highlighted. On the other hand, a significant concern was raised about potential food spoilage and a perceived lack of satisfactory customer service in addressing this issue. Additionally, the substitution of angel hair pasta for rice noodles in the "Singapore rice noodles" is a point to be aware of for those ordering this specific dish.

Currently, there is no specific promotional information available in the provided reviews. Local users interested in dining at or ordering from Rice Lovers may want to contact the restaurant directly at (972) 529-9888 or +1 972-529-9888 to inquire about any ongoing specials, discounts, or their current menu offerings. Given the mixed feedback, it might be prudent for new customers to consider these varied experiences when making their decision.