Red Star

Welcome to Red Star, a Chinese restaurant located at 2060 Adam Clayton Powell Jr Blvd in the Harlem neighborhood of New York, NY 10027, USA. As a Chinese restaurant serving the local community, Red Star offers a variety of Chinese cuisine options. You can contact them at (212) 866-3988 or via their mobile number +1 212-866-3988 for inquiries about their menu and services.

When choosing a local restaurant, especially one offering takeout and potentially delivery, it's often helpful to consider the experiences shared by other customers. Online reviews can provide insights into various aspects of the service, including order accuracy, customer service interactions, and the quality of the food. It's important to note that these are individual accounts and may not represent every customer's experience.

One customer review describes a negative experience with a pickup order placed online through Seamless. According to this review, the customer received the wrong order upon arrival. When they requested the correct order, the staff member allegedly refused to make the change, purportedly because the correct order was less expensive. The customer stated they were willing to forgo a refund and simply wanted the order they had placed. The situation escalated when the customer contacted Seamless, who then called Red Star. The staff member at Red Star reportedly told Seamless that they were out of chicken wings, despite the customer claiming to see a full bowl of chicken wings at the restaurant. The customer further alleges that when they questioned the staff member about this discrepancy, they were ignored. This review raises concerns about order accuracy and customer service responsiveness, particularly regarding the handling of order errors.

In contrast, another customer shared a very positive experience at Red Star. This reviewer specifically highlighted the excellent service provided by a "new young gentleman" who was described as "very friendly and accommodating." This staff member reportedly made the customer feel "very welcome and appreciated." The reviewer ordered the Shrimp Egg Fung Young with extra shrimp and brown rice, along with an order of fried chicken wings. The staff member, noticing the customer's walker, proactively doubled their bag. The reviewer also noted that even the cook was friendly. They found their meal to be "delicious" and a significant improvement from a previous visit months prior, expressing regret for not returning sooner. Notably, this review also mentions that Red Star had recently built a ramp for wheelchair and walker access, indicating an effort to improve accessibility for customers with mobility issues.

These two reviews present a stark contrast in customer experiences at Red Star. One highlights issues with order accuracy and unhelpful customer service, while the other praises the friendly and accommodating service, delicious food, and improved accessibility. This suggests that the quality of service and food might vary, or that different customers may have different types of interactions and experiences.

As a Chinese restaurant in New York City, Red Star likely offers a menu featuring a variety of classic Chinese-American dishes. Based on the positive review, their menu includes items such as Shrimp Egg Fung Young and fried chicken wings. The mention of brown rice suggests they may offer healthier alternatives to white rice. The fact that a customer could order extra shrimp indicates some level of customization might be possible. Given the takeout nature implied by the first review (online order for pickup), their menu would likely be well-suited for takeout and potentially delivery.

The address, 2060 Adam Clayton Powell Jr Blvd in Harlem, New York City, is a specific location for those interested in picking up orders or potentially dining in, although the first review suggests a focus on takeout. The availability of both a landline and a mobile phone number indicates that they can be contacted for placing orders or inquiries. The positive review mentioning a ramp suggests that they have made efforts to improve physical accessibility to their premises.

For local users in Harlem and the surrounding areas of New York City considering Red Star, these reviews offer a mixed perspective. The negative review raises concerns about order fulfillment and customer service when errors occur. However, the positive review highlights excellent and thoughtful service, good food, and improved accessibility. Potential customers may want to consider these contrasting experiences and perhaps look for more recent reviews to see if there is a consistent trend or if experiences vary significantly.

To gain a more comprehensive understanding of the current environment, services, and any potential promotional information at Red Star, it would be beneficial to consult other online review platforms for additional customer feedback. These platforms might offer a broader range of opinions on the restaurant's food quality, service consistency, and overall atmosphere. Additionally, contacting the restaurant directly via phone at (212) 866-3988 or +1 212-866-3988 can provide the most up-to-date information regarding their menu, hours, services (takeout, delivery, any dine-in options), and any current promotions they might be running.

In conclusion, Red Star is a Chinese restaurant located in Harlem, New York City, offering takeout and potentially delivery services. Customer reviews present contrasting experiences, with one highlighting issues with order accuracy and customer service, and another praising the friendly and accommodating service, good food, and accessibility. Local users are encouraged to consider these viewpoints and seek additional information or contact the restaurant directly for the most current details before placing an order.