Red Apple

Red Apple is a Chinese Restaurant located at 10 Orange St, Springfield, MA 01108, USA. You can contact them at (413) 731-7722 or via mobile at +1 413-731-7722 for orders or inquiries. As a local Chinese eatery, Red Apple aims to provide a range of Chinese dishes to the Springfield community.

However, it's important to consider recent customer experiences. One review details a significant issue with an order placed on Father's Day. The customer reported receiving an incorrect quantity of items (3 wings instead of a non-lunch special order, and 1 egg roll instead of 2), and described the chicken as appearing old or refried. This customer also recounted a difficult experience when attempting to obtain a refund, alleging that the staff was initially unwilling to provide a full refund and seemed unconcerned about the inconvenience caused. Ultimately, a refund was issued, but the customer expressed strong dissatisfaction and stated they would not order again, citing a perceived lack of care beyond monetary gain.

Another review from October 4, 2004, describes a negative phone ordering experience. The customer stated that the order total was significantly higher than expected and that upon questioning the discrepancy, the staff member who took the order yelled and hung up. The reviewer also mentioned conflicting information regarding the menu's validity and described the staff member as rude with a bad attitude over the phone.

These recent reviews suggest potential concerns regarding order accuracy, food quality, and customer service at Red Apple. We encourage local users to consider these experiences when deciding whether to patronize this Chinese restaurant.