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Popeyes Louisiana Kitchen: Significant Concerns Regarding Cleanliness and Order Accuracy in Buffalo, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Erie County
  5. Buffalo
  6. Military
  7. Chinese Restaurant in Elmwood Avenue
  8. Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

2400 reviews

Popeyes Louisiana Kitchen Photos

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Hours

Monday, 10:00 AM - 0:00 AM
Tuesday, 10:00 AM - 0:00 AM
Wednesday, 10:00 AM - 0:00 AM
Thursday, 10:00 AM - 0:00 AM
Friday, 10:00 AM - 0:00 AM
Saturday, 10:00 AM - 0:00 AM
Sunday, 10:00 AM - 0:00 AM

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen, located at 2090 Elmwood Ave, Buffalo, NY 14207, USA, offers fried chicken and related menu items. You can contact them at (716) 235-8255 or +1 716-235-8255 for inquiries.

Customer reviews for this location of Popeyes Louisiana Kitchen are overwhelmingly negative, citing significant concerns about cleanliness, order accuracy, and overall management.

One customer described the restaurant as "disgusting," indicating a lack of care in the store's presentation. They reported that the drive-thru and parking lot were not plowed, employees were not wearing hairnets, and the staff used foul language, suggesting a severe lack of professional conduct.

Another customer, who previously enjoyed the restaurant, reported a decline in quality over the past year. They consistently received incorrect orders, including undercooked spicy boneless wings, small portions of coleslaw, and incorrect drinks. This customer expressed disappointment, particularly given the restaurant's previous reputation.

The reviews collectively suggest that the restaurant suffers from poor management and a lack of attention to basic hygiene and order accuracy. Customers are strongly discouraged from visiting this location due to the unsanitary conditions and unreliable service.

In summary, Popeyes Louisiana Kitchen in Buffalo, NY, receives highly negative reviews regarding cleanliness, order accuracy, and staff behavior. Customers report unclean conditions, incorrect orders, and unprofessional conduct. It is strongly not recommended.

Popeyes Louisiana Kitchen Location

2090 Elmwood Ave, Buffalo, NY 14207, USA

Customer Reviews

3.0
2400 reviews
J
Jimmy Walczak
Jan 23, 2025

This place is disgusting!! It shows that management doesn’t care about the way their store is presented. Drive thru and parking lot not plowed, employees not wearing hairnets, the foul language by the employees was stunning enough.

S
Shanell Randle
Jul 07, 2024

I used to love this store,everything was always hot and fresh,but this past year I have got the wrong items. I order classic boneless wings,coleslaw and strawberry Fanta pop.i got spicy udercook boneless wings,a spoon of coleslaw a an unsweetened ice tea.last time everything was wrong too,such a disappointment from one of the top Popeyes.They need to do better

D
David Schaff
Oct 26, 2024

Absolutely nothing to brag about here. Most mediocre of the Popeyes. It's the slowest one going, and yet you can wait for the food can be cold and incorrectly prepared. It's amazing.

F
Fnord Wolfe
Mar 21, 2024

This place is ridiculous. You order a box of chicken and they don't give you any sauce unless you specifically ask for it. I was just told at the window today that they're going to start charging for sauce, but it's not on the menu and they don't ask you if you'd like any when you're paying for it in the first place so how are you supposed to get sauce? Who wants to eat dry Fried Chicken without any sauce to dip it in? If they actually charge me for sauce that's the last time I'm ever going to this Popeyes, but they can't charge me for something that's literally not offered on the menu and the person working the register doesn't ask me if I want. Rude staff. Orders are often wrong or incomplete. Update, they now charge for sauce. Because 10 bucks for 3 bites of chicken wasn't already a price gouge. Do yourself a favor and go anywhere else.

t
thkld khgdeg
Nov 04, 2024

I had my delivery order missing from this location at least 7time, when I telling one of the employees, the afghan refugees manager interrupted and telling me to to not come in this store and very disrespectful, when ever he’s on management my order go missing, he doesn’t like to service India descendent people, very racism going on here. Full of jealousy and hate on this guy.

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