Popeyes Louisiana Kitchen

Although listed under the Chinese Restaurant category on this platform, Popeyes Louisiana Kitchen, located at 4009 Airport Blvd, Mobile, AL 36608, USA, is a well-known American fast-food chain specializing in Louisiana-style fried chicken and other menu items. While Popeyes is recognized for its flavorful chicken, recent customer reviews for this particular location raise significant concerns regarding service and operational efficiency.

One customer reported an exceptionally long wait time in the drive-thru, exceeding 30 minutes for a simple order of two chicken sandwiches. This delay was allegedly due to multiple employees being outside the premises, smoking and using their phones, rather than attending to customer orders. The review further stated that the food was only received after 46 minutes when the customer went inside to inquire. Disturbingly, the customer claimed to have witnessed kitchen staff eating and using their phones instead of working.

Another review detailed an issue with the restaurant's stated closing time on their website. The customer arrived 20 minutes before the listed closing time but was allegedly refused service and told the restaurant was already closed. This customer also reported difficulty in contacting customer service and expressed frustration over a potential lack of a refund for a service not rendered due to inaccurate information. The reviewer described the staff as "extremely rude."

Based on these recent reviews, it is important for local users to be aware of potential issues with service speed, order fulfillment, and adherence to operating hours at this specific Popeyes Louisiana Kitchen location in Mobile. While Popeyes is generally known for its food, these experiences suggest a need for caution and awareness of potential service-related challenges at this particular branch. No promotional information was mentioned in the provided reviews.