Pok-U

Located at 1024 E Buckeye Rd suite 180, Phoenix, AZ 85034, USA, Pok-U is presented as a Chinese Restaurant on the platform but appears to be a multi-concept establishment housing "four different restaurants into one." This unique layout has been noted by customers as "confusing."

Based on customer reviews, experiences at Pok-U have been varied. One customer who tried the "classic Poke bowl" described it as "very disappointing." Issues included the rice being "very hot" and tuna with inconsistent texture ("hard and soft"). This customer's request for a refund was denied, with the option of exchange only. They also noted a lack of apology for their dissatisfaction. The alternative dish chosen, the "Phili cheese steak moms way," was described as "okay" but "bland" with "soggy" bread.

Another customer, who visited with their sister, also expressed disappointment. While the "premade bowls" were considered "fine," the "build your own bowl" option incurred an extra $5 charge. This customer, who is gluten-free, was pleased to find gluten-free soy sauce available. However, both their bowls contained a "huge scoop of imitation crab," which is unsuitable for those with celiac disease. This reviewer concluded that the quality was "mediocre for the price," suggesting a reliance on "lots of rice and imitation crab" to keep prices low.

Regarding service, one customer mentioned an initial confusion about drink availability. Another customer reported a negative interaction when expressing concerns about the food quality, noting that the staff member looked "annoyed."

In summary, Pok-U in Phoenix offers a multi-cuisine experience under one roof. However, customer reviews indicate potential inconsistencies in food quality, particularly with the poke bowls and Philly cheesesteaks. While gluten-free options like soy sauce are available, the inclusion of imitation crab in build-your-own bowls may be a concern for those with dietary restrictions. The overall value for money has also been questioned. Local users considering Pok-U should be aware of these mixed reviews.