Pilot House

Pilot House is a Chinese restaurant located at 3 Porter St in Gloucester, Massachusetts. Categorized as a Chinese Restaurant, Pilot House appears to cater to a specific niche, particularly those seeking late-night food options. For inquiries or to place orders, they can be reached at (978) 283-0131 or via mobile at +1 978-283-0131.

Based on the limited customer reviews available, the environment of Pilot House is described by one reviewer as "a dive." This term often implies a casual, perhaps somewhat rundown, and unpretentious atmosphere. While "dive" bars or restaurants can have their own charm and loyal following, it suggests that Pilot House may prioritize functionality and late-night service over elaborate decor or a refined ambiance. Another reviewer's comment about the owners dealing with "shitheads, drunk looking for late-night food" further supports the idea of a late-night establishment with a casual and perhaps lively atmosphere during those hours. Potential customers seeking a more upscale or quiet dining experience might want to consider this description of the environment.

The primary service highlighted in the customer reviews seems to be the provision of late-night food. One reviewer specifically thanked the owners for being "always happy to serve you right up to the minute they close," even to those who might be rowdy or demanding due to the late hour. This strongly suggests that Pilot House caters to the late-night crowd in Gloucester, offering a place to get food when other establishments might be closed. While not explicitly stated, it is reasonable to assume that Pilot House also offers standard takeout service, allowing customers to enjoy their food off-premises. The mention of serving food "right up to the minute they close" implies a dedication to accommodating late-night customers. To confirm if they offer dine-in during earlier hours or any other specific services, such as delivery, it would be best to contact Pilot House directly using the provided phone numbers.

The features of Pilot House, as a Chinese restaurant, would primarily be its menu of Chinese cuisine and its late-night operating hours. One reviewer mentioned that "the dirty martini was good," which suggests that Pilot House may also have a bar or serve alcoholic beverages. However, the focus of the other review is clearly on the late-night food service provided by the owners. While the specific dishes offered are not detailed in the reviews, one can typically expect a Chinese restaurant to feature a range of popular items such as fried rice, noodle dishes, various meat and vegetable preparations with different sauces, and appetizers like spring rolls or dumplings. Given the "dive" description, the menu might lean towards classic, comforting Chinese-American fare that is quick and satisfying, especially for late-night cravings. To get a comprehensive understanding of Pilot House's menu and any specialty dishes they might offer, it is recommended to contact them directly.

The positive sentiment towards the owners, Tony and Winnie, is a significant feature highlighted in one of the reviews. They are described as "awesome" and "always happy" to serve customers, even in challenging circumstances. This personal touch and dedication to service, especially during late hours, could be a key draw for patrons of Pilot House. The reviewer's repeated "THANK YOU BOTH!" underscores the positive impact of the owners' hospitality.

Currently, there is no specific promotional information available for Pilot House based on the provided customer reviews. Late-night establishments might occasionally have specials or discounts aimed at their target clientele. To inquire about any such offers or if Pilot House has a regular late-night menu with specific pricing, it would be best to contact them directly via phone. They would be able to provide the most up-to-date information on their menu and any promotions they might be running.

In summary, Pilot House in Gloucester, Massachusetts, is a Chinese restaurant that appears to be particularly known for its late-night food service. Described as "a dive" by one reviewer, it likely offers a casual and unpretentious environment. The owners, Tony and Winnie, are praised for their excellent and cheerful service, even to late-night customers. While the specific menu items are not detailed, it is expected to include standard Chinese cuisine. The fact that they serve until very late, possibly right up to closing time, is a significant feature for those seeking food options when other places are closed. To learn more about their menu, operating hours, and any potential promotions, contacting Pilot House directly is recommended.

For local users in Gloucester who are looking for a late-night bite and don't mind a casual, "dive" atmosphere, Pilot House might be a reliable option. The positive remarks about the owners' service suggest a welcoming attitude towards their customers, even during potentially challenging late-night hours. While the culinary specifics are unknown from these reviews, the primary draw seems to be the availability of food late into the night coupled with friendly service.