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Considering Peking Garden in Hartford: Recent Customer Service Concerns
  1. Chinese Food
  2. Chinese Restaurant
  3. Connecticut
  4. Hartford County
  5. Hartford
  6. Asylum Hill
  7. Chinese Restaurant in Farmington Avenue
  8. Peking Garden

Peking Garden

169 reviews

Peking Garden Photos

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Hours

Monday, 11:30 AM - 10:30 PM
Tuesday, 11:30 AM - 10:30 PM
Wednesday, Closed
Thursday, 11:30 AM - 10:30 PM
Friday, 11:30 AM - 10:30 PM
Saturday, 11:30 AM - 10:30 PM
Sunday, 11:30 AM - 10:30 PM

About Peking Garden

Peking Garden is a meal delivery service located at 244 Farmington Ave, Hartford, CT 06105, USA. They can be contacted at (860) 724-3579 or +1 860-724-3579. While categorized as a Chinese restaurant, recent customer reviews raise serious concerns about their professionalism and customer service.

One customer reported an alarming experience where, after a delayed delivery, the delivery person allegedly took money for a tip even though the customer had not intended to provide one due to the late arrival of their food. This was described as "UNPROFESSIONAL!"

Another review detailed a negative interaction with a staff member, a lady who reportedly hung up on the customer while they were trying to clarify the size and price of a bowl of rice. Despite the store not closing until 10:30 PM, the customer was told to wait for ten minutes. This reviewer concluded that the establishment has "horrible customer service" and is "very unprofessional."

Based on these recent customer accounts, Peking Garden appears to have significant issues with its delivery service and customer interactions. Potential local users should be aware of these serious allegations regarding unprofessional behavior and unauthorized charges when considering ordering from this establishment.

Peking Garden Location

244 Farmington Ave, Hartford, CT 06105, USA

Customer Reviews

3.0
169 reviews
J
Jessie Lynn
Feb 20, 2025

These people will tell you your total DELIVER THE FOOD THEN IF YOU DONT GIVE THEM A TIP THEY STILL TAKE YOUR MONEY FOR THE TIP !! I DIDNT GIVE THEM A TIP BECAUSE THEY TOOK TOO LONG DELIVING MY FOOD ! UNPROFESSIONAL!

J
Jalia Jantoine
Mar 18, 2024

This place is horrible and very unprofessional. The lady hung up on my face and was claiming that she had had no time when I was trying figure how much a bowl of rice would me large or small but their store doesn’t close till 1030 and then told me to wait for a 10 minutes this place has horrible customer service and very unprofessional

J
Joe Finnegan
Jan 25, 2023

Dine in not an option, todays order was 31$ egg foo young and gravy this was a 10- pu pu platter for 2 this gets a 5. Shrimp lo mien gets A 2 cause there was no shrimp in it. It's in business for the sole purpose that it's a neighborhood favorite. I personally would not waste my hard earned money here

J
Jack Frost
Dec 28, 2023

Order some boneless In a couple plates of rice I'm gonna say this in one word ribs were disgusting. The taste was awful gave me a stomach ache just Eating one piece never again

S
Shaquana C.
Apr 12, 2022

The food is good it's clean...I give 3 stars because a couple of times me going the lady who take orders come off with an attitude. Also they charge you extra if you use card, but there's no signs presented stating an extra charge. They janky and I don't like that!

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