Pei Wei Asian Kitchen

This PeiWei location has been great lately. It's always very clean with great food and service. Now it has GAME NIGHT! The family will love this. Plus discounts for the kids?! I see fun nights ahead for sure. It'll especially be nice for rainy days.

My wife ordered take out from this location on 11/15/2024 and our Gluten Free Kung Pao Chicken came with the top cap of the pea box on top of our food, disgusting!! Also, asked for no scallions and got scallions in the dish anyway. I immediately called the store manager after receiving the to-go order and he stated he would refund us for the dish. Not only did he not refund us, I had to call back again on 11/18/2024 to speak to a different manager by the name of Tanner who wrote down my information and stated he would refund me since the original store manager that I spoke to wasn't there that day. He never refunded us either. Terrible customer service by both managers and disgusting food preparation by this location! I also sent a complaint directly to their customer service website and never received a response back. We would order from this location on a weekly basis. Never giving this place business again.

Very conveniently located near 121, friendly staff, clean space and a the best of all - fortune cookies! Somehow I didn’t love the food. I used to love Pei Wei. I am not sure if they changed something or my taste buds have changed, but I was not impressed with flavors. Having said all that I think you check it out and decide for yourself. Maybe it’s just me.

Our first time at one of these restaurants and it was a great first impression. We both ordered the Mongolian Beef with noodles and it was very nicely seasoned and lightly sauced with mushrooms and green onions. The Sweet tea was off the charts sweet, but okay. We were super impressed by the fact that there were only 2 employees - one taking orders, bringing the food to the tables, and clearing; and the other cooking all the food as it was ordered. I've seen other quick service spots with 5-10 employees that weren't as efficient. Well done!

This location was all around excellent. Major shoutout to Malcom for his great customer service as well! He was very welcoming and a great representative for this chain.