Pei Wei Asian Express

Welcome to Pei Wei Asian Express, a Chinese Restaurant conveniently situated within the bustling Lakeside Shopping Center food court, located at 3301 Veterans Memorial Blvd, Metairie, LA 70002, USA. As an Asian express concept, Pei Wei offers a quick and accessible option for shoppers and local visitors seeking a taste of Chinese and other Asian-inspired cuisine.

One of the notable features of Pei Wei Asian Express, as highlighted by customer reviews, is the generous portion sizes. According to one diner who tried Pei Wei while shopping at Lakeside Shopping Center, the portions are "very large," suggesting that a single order could be substantial enough to share. This characteristic can be a significant advantage for those looking for value or planning to enjoy their meal with a companion.

Being located within a shopping center food court, the environment of Pei Wei Asian Express is likely characterized by a casual and fast-paced setting. Food court environments typically offer communal seating areas and a variety of dining options. Customers can expect a convenient and accessible location, ideal for a quick meal while shopping or running errands at Lakeside Mall.

In terms of services, Pei Wei Asian Express primarily operates as a counter-service restaurant, where customers place their orders at the counter and typically receive their food quickly. This format is well-suited for the food court setting, catering to individuals and groups looking for a swift meal. Takeout service is also inherently offered, allowing customers to enjoy their Pei Wei dishes elsewhere.

While one review praised the large portion sizes as a positive aspect, another customer shared a concerning experience related to a transaction issue. This reviewer, who stated they visit Pei Wei regularly, described an incident where the payment machine shut down during their transaction. Although the payment went through on their end, they were charged again. When they informed the employee and showed proof of the double charge, they reported being argued with and were told they didn't need a receipt. The reviewer indicated that the duplicated amount was indeed deducted from their account. This negative experience understandably left the customer feeling dissatisfied.

This particular review highlights the importance of efficient and accurate transaction processing and the need for staff to handle payment discrepancies with professionalism and care. While the food itself may be satisfactory for a food court setting, issues related to payment can significantly impact the overall customer experience and potentially deter repeat business.

Considering the available information, Pei Wei Asian Express offers the convenience of a food court location within Lakeside Mall, making it easily accessible for shoppers. A notable feature is the large portion sizes, which can be appealing to those seeking value or planning to share a meal. However, the reported issue with payment processing indicates an area where customer service and transaction accuracy could be improved to ensure a positive experience for all patrons.

As Pei Wei Asian Express is located within a shopping mall, it benefits from the mall's operating hours and accessibility. This can be a convenient option for lunch, dinner, or a quick bite while visiting the various stores and amenities offered by Lakeside Shopping Center. The menu likely features a variety of popular Chinese and Asian dishes, prepared in an express format to cater to the fast-paced environment of a food court.

Given the limited information about specific menu items, signature dishes, or unique features beyond the portion sizes and location, it is challenging to provide an in-depth analysis of the culinary offerings. However, as a chain restaurant operating under the "Asian Express" model, customers can likely expect a range of familiar and popular dishes that are typically found in such establishments.

No specific promotional information was included in the provided reviews. Therefore, local users interested in Pei Wei Asian Express may want to check for any ongoing promotions or special offers directly at their location in Lakeside Mall or through the Pei Wei official website or app, if available.

In conclusion, Pei Wei Asian Express at Lakeside Mall in Metairie offers a convenient dining option for those seeking Chinese and Asian cuisine within a shopping environment. The restaurant is known for its large portion sizes, which can be a significant draw. However, as indicated by one customer's experience, attention to transaction accuracy and customer service is crucial for ensuring overall customer satisfaction. Local users looking for a quick and substantial meal while at Lakeside Mall may find Pei Wei Asian Express to be a suitable option, keeping in mind the potential for variability in service quality.