Pearl Inn

Great place for over 20 years. But now under new management. When I call they can't get the order right the first or second time because of a language problem. The food is not the same anymore. Ordered Subgum Roast Pork Chow Mein old pieces of Roast Pork, very little sauce, too much salt!! On the receipt at the bottom there is a tip listing. That was never on the original receipts when Dennis was there. I will find a new Chinese restaurant. I truly miss the original owners!!

I waited one week to cool down to make a comment. We used to like this place but after what I saw last week, I can not go there again. One lady who is taking your card or money to charge the order was cutting her nails, and the other lady who is putting food containers to the paper bag is eating food at the same time. The first one shouldn't have happened in a restaurant, the second one I could be okay if there wasn't pandemic. It is not acceptable.

I just spent a decent amount on a large take out Chinese food order from this location. The food was so terrible that everyone in the family could not eat it. The spare ribs were so dry and burned. The General Tso chicken tasted like old chicken, the sauce smelled , and tasted bad. The hot and sour soup was like a boiled mixture of water , cornstarch and dark coloring. It is tasteless and awful....Basically the food is not good for consumption. I was so disappointed and brought the food back to the store. They did not even have the courtesy to offer a refund or partial refund. Even if they give me a full refund, I will still stay far away from this establishment. Google review requires at least 1 star but I would have preferred 0.

Placed a pick up with shrimp fried rice. Got home to find out they gave me pork fried rice instead. Drove back and told them they made a mistake. They “fixed” my order and it looked ok. Drove back home. A few bites into the meal, I noticed a strange taste and pieces of pork at the bottom of the container. Turns out they used the same container as before which still had pieces of pork. Had to throw the food out. Will never be coming here again.

Just ordered take out and the 2 spring rolls I ordered were missing. I called up to let them know and instead of being professional and handling their error they repeatedly argued that they put the spring rolls in the box. I had to drive all the way back and bring the food in order to prove that they didn’t give me them. Also they didn’t have 2 more spring rolls ready to give me upon arrival when I came back because they were that convinced that they weren’t wrong so I had to sit and wait for more time while my other food got cold to make me more spring rolls. They didn’t offer a refund or extra of anything even tho they were wrong AND argued with the customer until they realized they were. That is horrible customer service. The spring rolls cost a dollar and some change who would lie about that? I will not be coming back here.