Pearl Chinese Restaurant

Pearl Chinese Restaurant, located at 4701 Gus Thomasson Rd #101 in Mesquite, Texas, provides meal delivery and takeout services. Based on recent customer reviews, the restaurant receives strongly contrasting feedback regarding its food quality and customer service.

One customer described their experience as "horrible," citing horrible customer service. They mentioned being told that ingredient information was not available on the website and felt it was their fault for not requesting the omission of unknown ingredients. This reviewer labeled Pearl Chinese Restaurant as a "bottom of the barrel Chinese joint" and stated they would not return, recommending others to find alternative Chinese restaurants in Mesquite.

Conversely, another customer reported "delicious food" but also noted "bad customer service." They specifically mentioned a mistake with their delivery on one occasion and anticipated potential issues with future orders. Despite these service problems, this customer indicated that the food was so enjoyable ("so yummy!") that they couldn't stop returning, suggesting the deliciousness of the food might outweigh the trouble caused by service inconsistencies.

Based on this limited information, Pearl Chinese Restaurant in Mesquite is characterized by a significant dichotomy in customer experiences. While the food is praised as delicious by at least one reviewer, there are serious concerns about the customer service, including issues with ingredient information, order accuracy, and delivery. The environment of the restaurant itself is not described, as the focus of the reviews is on delivery and takeout experiences.

For local users in Mesquite considering Pearl Chinese Restaurant for meal delivery or takeout, it is important to be aware of the potential for customer service issues, despite the possibility of enjoying delicious food. It may be advisable to be very specific with orders and expectations when contacting them at (972) 613-8888 or +1 972-613-8888.