Find My Perfect Chinese Restaurant Near Me

Pat's Pizzeria: Mixed Reviews with Significant Service and Food Quality Concerns in Buffalo, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Erie County
  5. Buffalo
  6. Riverside
  7. Chinese Restaurant in Ontario Street
  8. Pat's Pizzeria

Pat's Pizzeria

677 reviews

Pat's Pizzeria Photos

Pat's Pizzeria 1Pat's Pizzeria 2Pat's Pizzeria 3Pat's Pizzeria 4Pat's Pizzeria 5Pat's Pizzeria 6Pat's Pizzeria 7Pat's Pizzeria 8Pat's Pizzeria 9Pat's Pizzeria 10

Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 11:00 PM
Saturday, 10:00 AM - 11:00 PM
Sunday, 11:00 AM - 9:00 PM

About Pat's Pizzeria

Pat's Pizzeria, located at 544 Ontario St, Buffalo, NY 14207, USA, offers pizza and wings delivery. You can contact them at (716) 874-1233 or +1 716-874-1233 for orders and inquiries.

Customer reviews for Pat's Pizzeria are mixed, with some positive experiences overshadowed by significant complaints regarding service and food quality.

One customer reported a positive experience with a free pizza won from a mailing, noting that it was delicious, though it could have been cooked slightly longer. This customer expressed a willingness to order again.

However, another customer had a severely negative experience. They placed an order for pickup at 6:30 PM, calling at 2:23 PM to specify the time. Later, they used an automated system to change the pickup time to 6:15 PM, which was acknowledged by the system.

Upon arriving home, just two minutes from the pizzeria, the customer found the pizza to be ice cold and dried out. The wings were also cold, and the extra blue cheese they paid for was missing. The celery was described as "mushy."

When the customer called to speak with the manager, they were told there was no time on the order slip, despite the customer providing a time. The manager did not offer any compensation and hung up on the customer. A subsequent call resulted in the delivery of the missing blue cheese, but the customer's family was hesitant to eat it, fearing it had been tampered with.

This customer expressed extreme disappointment with the service and hoped the owner would read their review. They also expressed a desire to post photos of their unsatisfactory order.

In summary, while some customers have had positive experiences with Pat's Pizzeria, there are significant concerns regarding cold, dried-out food, missing items, and unprofessional manager behavior. Customers should exercise caution when ordering from this establishment.

Pat's Pizzeria Location

544 Ontario St, Buffalo, NY 14207, USA

Customer Reviews

3.0
677 reviews
V
Vee S
Jan 25, 2025

This place is super close but I've never tried it. They sent a mailing and we won a free small pizza. Pretty impressed. I just wished it could've been cooked a minute or two longer. Other then that it was delicious and I would order again.

A
Angela Gould
Mar 19, 2025

We order from Pat's weekly. People make mistakes. But my experience yesterday had me livid. I called at 2:23 pm for a pickup at 6:30 pm. That was the first thing I said was the time I'd be picking it up. Anyway I called back not quite two hrs later and it was an automated system and I changed my time to 6:15. The system acknowledged my request. When we got home, which is literally 2 min from Pat's the pizza was ice cold,dried out and the wings,and as always didn't get the extra blue cheese I paid for. The celery was literally mush.I called to speak to the manager and he said there was no time on the slip. I told him I did give a time. Ok mistake on the person that took the order. But if u see an order sitting for 4 hrs, wouldn't you call that # and see what's up. My # is literally on the order receipt. I asked what he can do for me since I paid $50 for a large and 20 wings( price went up)that is disgusting. He said "NOTHING" I told him I'm going to get a hold of the owner and he hung up on me. I called back and asked to bring me the blue cheese I pd for. Delivery guy did but my family was afraid to eat it thinking they did something to it. So disappointed with the service yesterday. I hope the owner reads this. I wish I could post the pics of my order on here

B
Bernadette Paul
Apr 02, 2025

Ordered a toasted tuna sub about 8pm. I was told about an hour. I called about 930. They said it's out with the next order. I called about 10. They are closed. I won't be attempting this again. Thank you for making me feel not worth anything.

J
Jeremy K
Feb 09, 2025

The best pizza on this side of town. Always consistent, always fresh. Great sandwiches and deserts, too. Friendly staff and prompt service. Let me not forget the chicken wings. They're always perfect! Nice and crispy but not overcooked and perfectly sauced. 100% would recommend to anyone.

D
Daniel Montalvo
Nov 15, 2024

Amazing food and even better people working; loving their job while being efficient. Sauce is delicious

MORE