Papa Johns Pizza

Papa Johns Pizza, located at 11102 Toepperwein Rd in San Antonio, Texas, is being presented within a platform category of Chinese Restaurant. While primarily known for its pizza offerings, Papa Johns provides takeout and delivery services to local users.

Environment: As a pizza chain, the environment typically includes a service counter for order pickup and a kitchen area for pizza preparation. It is primarily oriented towards takeout and delivery rather than extensive dine-in.

Services: Papa Johns offers both takeout and delivery services. Customers can place orders online through their app or by phone at (210) 656-7272 or +1 210-656-7272. One customer reported a positive experience with an online order placed through the app, noting that it turned out fine despite the store being busy, and the staff was friendly, helpful, and efficient with only a minor delay past the estimated time.

Features: Papa Johns is known for its pizza, often associated with the slogan "Better Ingredients, Better Pizza." The menu includes a variety of pizza toppings, crusts, and potentially sides and desserts. However, one customer attempting to order by phone reported being connected to a call center in India with communication difficulties due to accent. This customer also experienced an 11-minute hold without an answer when trying to be transferred directly to the store, resulting in a negative experience and a decision to order from a competitor.

Potential Considerations: While online ordering through the app seems to be a smooth process, phone ordering may present challenges due to call center routing and potential communication issues or long hold times. Customers intending to order by phone might want to be aware of this potential issue.

For local users in San Antonio looking for pizza for takeout or delivery, Papa Johns Pizza offers an option with online ordering capabilities that have been positively reviewed. However, experiences with phone ordering may vary, as indicated by a recent negative report.