Panera Bread

I won’t go back because of poor service and one too many errors with my orders. The most recent defies explanation. Pictured is the Pick-Two half Tomato Basil BLT I received vs how it is pictured on their menu. Mine is on focaccia because they were out of the tomato basil bread. This photo was taken just as it looked upon opening it. I guess the grey gummy bits are what they call bacon. Truly disgusting. Here, a picture is truly worth a thousand words. Read less

We enjoy Panera Bread often. The food is delicious, and portions are perfect. Today though, the staff went above & beyond to compensate for my poor skills at using the order kiosk. I am, after all, a computer caveman. Staff were friendly, cheerful, and absolutely do everything to take care of their customers. If there were 10 stars, the staff at this location would deserve it.

Listen, I enjoy most things about Panera, but unfortunately their prices are just getting out of control. The new menu has brought some really good items back. I've tried a few different things and they've all been tasty. I just can't handle a sandwich, with a bag of chips and a medium tea being $21. So while it used to be a treat every couple of weeks, now it's every few months.

Dining room absolutely filthy. Over staffed in a practically empty restaurant at dinner time. Apparently cleaning is not a top priority. Is this the image you want to project?

I am at work with my co workers. None of us are able to leave the branch to go pick up our order. We ordered for pick up. Our friend went to go pick it up and bring it to us at work. There were 3 meals two you pick twos and a pizza. I used to work and be a shift manager at a panera up north. I had asked for a bacon turkey bravo no tomatoes which was correct light signature sauce which I had extra on mine, I also had one small piece of bacon. The bacon is expensive please give the right portion of bacon for half a sandwich and my chicken Ceasars salad definitely did not have 1.75 oz of chicken in there. Either pre bagg weighed meats or make sure to balance the scale before weighing tge chicken. My co worker didn't even vet her pizza. When she called there was blame on the person who had answered the phone. If this was a manager or even a crew member shame on you for throwing someone under you to shift the blame. There was an assumption it was an uber eats or door dash order which it was not it was a pick up order. Staff needs to make sure QC and expo are checking off the items on each item with tge ticket to ensure that everything is in the bag for the order. Instead of saying we can give you a coupon see if a caterer could step out to make this right This company is supposed to BLAST Believe Listen Apologize Solve the problem and Thank them for being a customer. Lots of growth for much needed opportunities in this cafe.