Panera Bread

Review for Autumn – Exceptional Service at Panera I want to take a moment to acknowledge Autumn, the manager on duty tonight, for her outstanding professionalism and kindness. I had placed an order and believed I was missing several items. Without hesitation, Autumn kindly offered to remake my entire order. But after listening to her—calmly, clearly, and with genuine care—I took a breath and realized I had indeed received everything I ordered, minus a piece of bread. And honestly, that wasn’t a big deal. What stood out far more was her thoughtful way of speaking, her patience, and her willingness to go above and beyond. Autumn has served me before, and every interaction with her has been marked by warmth and clarity. Tonight, even when I was venting out of momentary frustration, she listened with grace and professionalism. That kind of service leaves a mark—it reminds you that kindness and communication matter deeply. I’m truly grateful. Panera is lucky to have someone like Autumn representing the brand. More people in customer service should lead with her level of empathy and presence.

We went through the drive thru and the gentleman was very nice. Their bread is wonderful we bought a loaf for meals at home. Absolutely in love with their broccoli cheddar soup 🤤

Updated Review - 1/5/24: We had a New Years celebration and service anniversary breakfast at the office. It was catered my Panera. It was delivered on time. Everything was delicious. Soufflés, breakfast sandwiches, bagels, rolls, the coffee, the orange juice… everything! Everyone loves Panera and is always happy when we get it at for special events. ————- Updated Review - 9/29/23: A vendor brought in Panera for lunch meeting today. YAY! Everyone loves Panera! I normally like to try something different each time. This time I got the Deli Turkey Sandwich. It was delicious! Panera is ALWAYS great! ————- Updated Review - 7/20/23: A group of us at the office decided to get lunch... and we chose Panera. I am glad we did. I was in tbe mode for a really good Chicken Caesar Salad. It was delicious! It can with two containers of dressing. The French Baguette was fresh and tasted great! The delivery was fast and friendly. I highly recommend Panera! -------- Original Review: Delicious food! Fast and friendly service. My only complaint is that ever time I decide which sandwich is my favorite…. they pull it from the menu. BUT…. I guess that keeps us on our toes and gets us to try different things all the time. I love Panera!!!

Ordered chicken wild rice soup, and received chicken rice …. No wild to be found. If it wasn’t that we were in a time crunch I would’ve said something. Soup was good, just not what I ordered.

DO NOT GET THIS PLACE DELIVERED! every time we get panera delivered they forget AT LEAST half my order and they do nothing to rectify it or to try and help. they dont even give you money back just money off your next order and its less than the food i paid for and never got. I will not be ordering from here again.