Panda's Den

Panda's Den is a Chinese restaurant situated at 5724 E W.T. Harris Blvd E in Charlotte, North Carolina. As a member of the Chinese Restaurant category, it aims to serve the local community with a variety of Asian cuisine options. For inquiries or to place an order, they can be contacted at (704) 567-0088 or via mobile phone at +1 704-567-0088.

Based on the available customer reviews, Panda's Den presents a mixed picture of dining experiences. One enthusiastic customer described it as their "absolute favorite," praising the freshness and crispness of the vegetables, the great flavor of the food, and the "extraordinary value," noting that a combo meal could satisfyingly feed two people. This reviewer also lauded the "unmatched customer service" and stated they do not order from any other establishment, indicating a highly positive and loyal customer experience.

However, another customer's experience was significantly different, highlighting some potential drawbacks. Their first impression was that the restaurant was "very chilly," which led to their food cooling down quickly within ten minutes. This customer also noted low traffic during their Wednesday evening visit, with only a couple of other patrons present. While they found the service to be "very quick and quite good," they suggested that occasional check-ups would have been appreciated.

Regarding the food, this reviewer had a positive experience with most dishes, except for the beef, which they described as being of "very low grade" with "much fat and gristle," making some pieces unchewable. Based on this, they recommended avoiding any dishes containing beef. They also pointed out a specific issue with their shrimp dish, noting that the "shrimp tail shell" was still in place in the cooked food. Despite these concerns, they mentioned that the place appeared clean and that the food came out quickly and hot initially.

The cold temperature of the restaurant was a major point of concern for this reviewer, as it not only caused their food to cool rapidly but also "cut our stay and marred the experience." They speculated that the cold temperature might be due to management aiming for quick turnover or trying to save on heating costs. Due to this discomfort, the reviewer stated they would not recommend the place and would hesitate before returning. Interestingly, this reviewer's wife seemed to enjoy her food but shared the same complaint about the cold temperature inside the restaurant.

Considering these contrasting reviews, Panda's Den appears to offer some significant positives, such as fresh vegetables, flavorful food, excellent value with large portion sizes, and potentially very good customer service, as highlighted by the first reviewer. These aspects could be major draws for customers prioritizing these factors. However, the second review raises serious concerns about the restaurant's indoor temperature, which significantly impacted the dining experience, as well as the quality of the beef and the presence of shrimp shells in a cooked dish. These are issues that potential customers should be aware of.

The environment of Panda's Den, based on the limited information, seems to be a no-frills setting where the focus is primarily on the food and service. The mention of low traffic during a weekday evening might suggest that it is not a bustling dine-in location, though this could vary depending on the time and day. The quick service noted by one reviewer could be a positive for those looking for a fast meal.

In conclusion, Panda's Den in Charlotte, NC, offers a mix of positive attributes, including fresh ingredients, good value, and potentially excellent service, which has earned it a loyal following from some customers. However, there are also significant concerns raised about the cold temperature inside the restaurant and the quality of specific ingredients like beef, as well as issues with food preparation such as leaving shrimp shells on. Local users considering dining at Panda's Den might want to weigh these factors and perhaps inquire about the restaurant's heating situation, especially during colder months, and be mindful of the potential inconsistencies reported in the food quality of certain items.