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Caution Advised: Recent Negative Reviews for Panda in St. Albans, New York
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Queens County
  5. St. Albans
  6. Chinese Restaurant in Linden Boulevard
  7. Panda

Panda

85 reviews

About Panda

Panda is a Chinese restaurant located at 19617 Linden Blvd in St. Albans, New York (NY 11412), USA. Operating within the "Chinese Restaurant" category, Panda aims to serve the local community with Chinese cuisine. However, recent customer reviews paint a concerning picture regarding the quality of both the food and the service provided. Potential local users should be aware of the serious negative feedback before considering ordering from or visiting this establishment.

Based on the available reviews, the environment and ambiance of Panda are not described. The focus of the feedback is overwhelmingly on the negative aspects of the food and service, overshadowing any potential comments about the physical setting of the restaurant. Therefore, local users seeking information about the dining environment will find no details in the provided customer experiences.

The services offered by Panda, such as dine-in, takeout, or delivery, are implied through the reviews, with one customer mentioning placing an order (suggesting takeout or delivery) and another referring to ordering food to be sent for lab analysis (also implying takeout or delivery). However, the quality of these services, particularly customer interaction over the phone, is severely criticized. One reviewer who called to complain about the food described the person on the phone as "very nasty and rude," recounting an unhelpful and dismissive response. This indicates a significant issue with customer service, at least in this particular instance.

The features of Panda, if any positive ones exist, are completely overshadowed by the strongly negative feedback concerning food quality. Multiple reviewers express extreme dissatisfaction with the food. One customer who ordered shrimp and broccoli and chicken wings reported that the "shrimp were spoiled" and the "chicken taste funny as well," suspecting it might be old leftovers. This raises serious concerns about food safety and the freshness of ingredients used at Panda. Another reviewer went even further, stating that the restaurant does "NOT know how to make china food" and described the oil used as "crazy old" and tasting like "gutter oil," implying a lack of proper cooking practices and potentially compromised food quality. The severity of these comments suggests a significant issue with the fundamental aspect of a restaurant: the food itself.

The strongly negative opinions extend beyond just the taste, with one reviewer expressing suspicion about the ingredients, referring to "mystery meat" and stating an intention to have the food analyzed in a lab. This extreme reaction underscores the level of distrust and dissatisfaction experienced by at least one customer. The reviewer's recommendation to "STAY AWAY!!!! especially if your not medically insured" serves as a stark warning to potential local users, highlighting perceived risks associated with consuming food from this establishment.

Furthermore, the second reviewer also mentioned a negative attitude from the staff when placing an order, stating, "...these people have an attitude when you order. Really!!! you literally should be on your knees begging for customers to come through the door lol." This corroborates the first reviewer's experience of rude phone service, suggesting a broader issue with the customer service approach at Panda.

Currently, there is absolutely no indication of any positive features or promotional information associated with Panda in the provided reviews. The overwhelming focus is on the severely negative experiences related to food quality and customer service. Therefore, local users will find no information about any potential benefits or special offers associated with this restaurant based on this feedback.

In conclusion, the recent customer reviews for Panda, a Chinese restaurant located in St. Albans, New York, at 19617 Linden Blvd, are overwhelmingly negative and raise serious concerns about the quality of the food and the standard of service. Multiple reviewers describe spoiled or poorly prepared food, including shrimp and chicken, and one review even suggests the use of old and potentially unsafe cooking oil. Additionally, the customer service is described as rude and unhelpful. Based on this strong negative feedback, local users are strongly advised to exercise extreme caution when considering Panda for their Chinese dining needs. There is no information available regarding the restaurant's environment or any positive features or promotions. The severity of the reported issues suggests that potential customers may want to explore other Chinese restaurant options in the St. Albans area to ensure a safe and satisfactory dining experience.

Panda Location

19617 Linden Blvd, St. Albans, NY 11412, USA

Customer Reviews

3.0
85 reviews
L
Lakeisha Meredith
Feb 22, 2016

The food has gone down hill and the service is horrible. Ordered shrimp and broccoli and chicken wings. The shrimp were spoiled and the chicken taste funny as well. It looked like the chicken that might have been leftover from a few days ago. When I called the guy on the phone was very nasty and rude. He told me if I didn't like it don't eat it. I will never order from them again.

S
Stoner Thoughts
Aug 28, 2022

I'd like to first start off by saying anyone who gave this restaurant a 5 star review probably You honestly must have had a steady diet of dog food. think this is a 5 star "establishment". These people DO NOT know how to make china food. Their oil is crazy old and taste like all types of “gutter oil”. That oil hasn't been changed since Mao Zedong was still president, WOW!!!. On top of the god awful food, these people have an attitude when you order. Really!!! you literally should be on your knees begging for customers to come through the door lol. I'm personally going to have some of their food sent to a lab to be analyzed. I'm not entirely sure what "mystery meat" they are serving up but ill make it my business to find out. TO ALL: STAY AWAY!!!! especially if your not medically insured. I also hope you have a bottle of Pepto-Bismol and good in-home plumbing...

J
Jamal Brannon
Jan 12, 2021

This is my place to go to I know them awhile now and they always do right by me the food is good they could be a little faster with the service but hey it’s take out so patience is a virtue I like they’re customer service and when I call for delivery they are always kind and courteous great place with good food

L
Latoya A.
Jul 30, 2023

Nasty attitude of female worker....everything about this location changed. Was up there but now they've worked their way to the bottom. Too many other Chinese spots to consider. Go elsewhere

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Jquan Collins
Apr 02, 2019

Place is disgusting! Never going back again. Horrible customer service towards the black community. They fail to realize black people is the reason they are still in business. If it’s not us, they will close. I ordered food & it was very cold. DONT WASTE YOUR TIME

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