- Chinese Food
- Chinese Restaurant
- Colorado
- Douglas County
- Lone Tree
- Chinese Restaurant in Willow Street
- Panda Express
Panda Express Photos








Hours
Monday, 10:00 AM - 9:30 PMTuesday, 10:00 AM - 9:30 PM
Wednesday, 10:00 AM - 9:30 PM
Thursday, 10:00 AM - 9:30 PM
Friday, 10:00 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 9:30 PM
About Panda Express
Panda Express is a Chinese fast-food restaurant located at 8331 A Willow St, Lone Tree, CO 80124. They can be contacted at (303) 768-8839 or +1 303-768-8839.
Recent customer reviews indicate significant issues with this particular Panda Express location. One customer reported arriving for a scheduled online order pickup at 7 PM on New Year's Eve to find the store closed at 6 PM without any prior notification. Despite the posted hours stating closure at 9:30 PM, attempts to communicate with the cleaning staff inside were ignored, leaving the customer without their order and having already paid.
Another customer detailed a problematic experience with a mobile order. Despite receiving a text stating their and their mother's orders were ready, only one was available upon arrival. This led to a significant wait and an incorrect order initially being presented. The situation escalated with the staff becoming argumentative and exhibiting poor attitude, culminating in the food being slammed on the counter. This customer also noted a decline in food quality, describing it as "very bland," and generally negative staff attitudes, advising others to visit a different location.
Based on these recent reviews, this Panda Express in Lone Tree appears to be facing challenges with food availability, customer service, and order fulfillment. Customers have expressed frustration with unfulfilled online orders, discrepancies with mobile orders, and unprofessional staff behavior. It is advisable to consider these recent experiences when choosing a Chinese restaurant in the area.
Panda Express Location
8331 A Willow St, Lone Tree, CO 80124, USA
Customer Reviews
If only 0 stars were an option. I have never had a good experience at this location. They never have any food available. The employees here really do not seem to have any understanding of customer service. I placed an online order at the location at 5 pm for pick up at 7 pm. When I got to the location there was a note on the door expressing they had closed at 6 pm because of New Years Eve. I did not receive a call regarding my order needing to be picked up before 6 pm. The employees were cleaning and I knocked on the door and one of the lady’s signaled me to go away. I proceeded to continue to knock and was just ignored. They couldn’t even be bothered to come to the door to just speak with me. They took my money and made it to where I couldn’t even get my order. There were several customers also approaching, one was even for DoorDash. Their hours listed for New Years was until 9:30 pm. Apparently we are just throwing customer service out the window in 2025. Happy New Year. My advice is go to any other location. Don’t waste your time at this one.
My mom and I both placed separate mobile orders, as there was a BOGO bowl. We received a text saying both were ready at 8:08PM. We arrived at the store at about 8:10PM, my order was on the shelf and hers was not. The lady said you need to wait 5-7 minutes just for her to bring out an order that wasn't ours. She then proceeds to say "I know I put it on the shelf". Told her what my mom had ordered and starts getting an attitude. Comes back to say "someone took it" and became argumentative with us. My mom finally gets her food that was supposed to be ready 20 minutes prior. The employee then slams them down on the counter and says "HERE". At that point I just about had it. This location just keeps getting worse and the food has become VERY bland. Majority of the time the staff have piss poor attitudes and usually either don't understand what you are saying or are argumentative. Save yourself the hassle and go to a different location.
Nice job, Pandas! Came in today, ordered my meal and it was delivered hot & fresh. I had to wait a little longer to make the super greens, but I was compensated with a huge portion. Team was really nice and on top of it all. The restaurant was clean as well, which goes a long way these days when you’d rather just eat inside than raking it home. Overall, nice job and great food today. Thanks!
When I got my plate i was excited cause it was packed with food. Sadly, when I get home i try the sweet sour chicken and it tastes like freezer burn and my lo main was 90% cabbage😢 i love panda but this location/ plate was disappointing.
I ordered two 25-30 person catering combos for a party. The only reason this review has 2 stars is because the staff are great and the food was on point. However, the plates provided were TINY for a catering order - like 4 inch plates. I would expect an order for 60 people to include plates that people can eat off of. See photo for a pic of the panda plates and the ones I had to go buy - banana for scale. There was not enough plastic ware, we had 37 sets for a 60 person order. Most of all, there were NO SERVING UTENSILS OF ANY KIND. What the actual F%,!|+?! I specifically called and asked if I would need them and was assured they were included. Our guests waited around for 30 minutes while we had to leave the party to go get some. Huge oversight and I will not be ordering from here again.
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