Panda Express

Ordered double string bean chicken, there were like 4 tiny pieces of chicken… almost all string beans. Tasted fine but where’s the meat? Last time I’m going to Panda Express.

October 25, 2024 - ⭐⭐ 2 Stars My wife and I visited Panda Express 🐼. She got double Orange Chicken 🍊🐔 with lo mein 🍜, and I went with half lo mein 🍜, half fried rice 🍚, plus the new Blazing Bourbon Chicken 🔥🐔 and Black Pepper Sirloin Steak 🥩. My wife and I thought the bourbon chicken would be 4x hotter 🌶️🌶️🌶️🌶️ than Orange Chicken, so we wanted to try a sample. But the staff refused us 😒, which was frustrating. Considering we couldn’t get a sample, my wife decided not to risk it, and honestly, I should’ve skipped it too 🥴. The bourbon chicken was way too spicy 🔥 and bitter 🥵—definitely not worth it. The service left a lot to be desired. The staff seemed spaced out 💤, not very friendly, and no one was smiling 😐. Only one person was helping guests inside while 5-6 others were focused on cooking and drive-thru orders 🚗, which slowed everything down 🐢. The lot this location sits on is tiny 🏠. The drive-thru line easily wraps around the building 🚗➡️🏢 and can trap you in the parking spots 🚫🅿️, making it really frustrating to leave. On top of that, it shares a single exit with Dutch Bros Coffee ☕️, making it chaotic and hard to navigate 😤. Princeton seems to have a trend with these cramped fast food spots 🗺️, which doesn’t help the experience. Overall, this visit was disappointing 😕. Between the lack of samples, the slow service, and the cramped lot, it just wasn’t what we were hoping for.

On two different occasions we have tried to get food soon after the store opens and both times they have hardly had anything ready. They are telling people in the drive thru and waiting that they just opened. This is something needing to be addressed by management. When a fast food place opens that means you are ready to serve everything on the menu. If food isn’t going to be ready until 10:30 open at 10:30. Have your employees get there earlier and start cooking sooner. We left and will not be returning.

2/24 I get here at 9:18 and ask for orange chicken. Lady says “we are all out, we are close to closing”. They were out of almost half the options. You guys close at 10pm a fast food place should not be shutting down an hour prior to close and then to act like I should have known that the options would be limited when they should not have been closing in the first place. Lady was rude They didn’t have anything available that I wanted Dont go here later than 9pm since it seems their hours of operation are incorrect

You would think that getting food first thing in the morning right when they open you would have fresh fried rice. Just found a black hair in my food too!! The fried rice was burnt and probably from last night. My orange chicken was burnt too. What's the point of having a franchise if you don't cook the food the way the franchise people tell you to cook it. I've been to other Panda around the Dallas area and have had better luck than this one... And this is the one I live near.