- Chinese Food
- Chinese Restaurant
- California
- Orange County
- Chinese Restaurant in Garden Grove
- Panda Express
Panda Express Photos









Hours
Monday, 9:00 AM - 11:00 PMTuesday, 9:00 AM - 11:00 PM
Wednesday, 9:00 AM - 11:00 PM
Thursday, 9:00 AM - 11:00 PM
Friday, 9:00 AM - 11:00 PM
Saturday, 9:00 AM - 11:00 PM
Sunday, 9:30 AM - 11:00 PM
About Panda Express
Welcome to the Garden Grove platform for Chinese Restaurants! Here, we provide information to help local users discover and learn about various dining options. This page focuses on Panda Express, located at 12971 Beach Blvd, Village Center Dr, Garden Grove, CA 92841, USA. You can contact them at (657) 206-3938 or +1 657-206-3938.
Panda Express is a well-known chain restaurant offering a variety of American Chinese cuisine. It typically operates in a fast-food style setting, allowing for quick service and both dine-in and takeout options. The environment is generally casual and family-friendly, geared towards efficient service.
Based on recent customer feedback, experiences at this Garden Grove location appear to be mixed. One customer from two years ago recalled a positive experience but noted a decline in quality and service with new employees. This customer reported issues with order accuracy related to food allergies, feeling unwelcome due to excessive cleaning, and a significant delay in receiving their order. They also mentioned unsanitary conditions and rude behavior from a staff member.
Another recent review described a somewhat unwelcoming atmosphere upon arrival, with staff appearing unenthusiastic. The customer noted that while the new sizzling shrimp dish was as expected in terms of spiciness, it was otherwise unremarkable. They observed a large number of employees, some of whom were on break and eating in the dining area, contributing to a less than ideal ambiance. The reviewer did commend one employee, Angie, for her helpfulness and positive attitude once she became more engaged.
While one past experience was positive regarding food quality, cleanliness, and atmosphere at other Panda Express locations, this particular visit received a lower rating due to the unwelcoming environment. The manager on duty was informed of the positive interaction with one staff member, but not the overall negative feeling of the visit.
Please consider these recent experiences when deciding whether to visit this Panda Express location in Garden Grove. As a platform, we aim to provide an objective overview based on available information to assist you in making informed choices about local Chinese restaurants.
Panda Express Location
12971 Beach Blvd, Village Center Dr, Garden Grove, CA 92841, USA
Customer Reviews
It used to be good 2 years ago. Not anymore the new employees are messing this place up. I have food allergies so I expect to get what I order and that's not what I got. This lady started to clean my area excessively and made me feel unwelcome. The cleaning liquids made me sneeze a lot plus she wasn't good at cleaning at all, there were big chunks of food on the floor after she " so called" cleaned. She was very rude and disrespectful why is she "working" here? The only thing she looked like she was able to do is give the other employees hickeys. 🤢It also took a long time for my order, my food had never taken this long to be given to me. I had to take Benadryl afterwards. 😞
How does a Panda get 3 stars? Walking in with my wife and kids I greeted the staff jovially and was answered back with the sound of crickets. 🦗 I don't expect everyone to always be in as great a mood as myself, but the atmosphere was worse than dead, almost unwelcoming. Angie was the first to make contact and got our orders underway. We got 2 three item plates and had some of the new sizzling shrimp. It was spicy, as expected, but otherwise just tasted like shrimp. Not bad. Just shrimp. There must have been over a dozen employees and traffic was pretty steady. We must have caught the staff at their lunch though b/c a half dozen were eating on their break. It really felt like I was in a prison camp. The sour looks and attitudes were a huge turn off. I finally got Angie to come out of her shell and smile. After that she was a gem. She gave me all the things I kept forgetting and with a great attitude. That nights saving grace. I've never been to a Panda that I didn't like. Foods clean and scrumptious. Restaurant clean and atmosphere exciting. This night got 2 out of three. Juan was the manager on that night and I praised Angie, but didn't tell him that the room felt foreboding. Whatever got the crew bummed out that night is hopefully just a temporary thing.
I understand you shouldn't waste food but we watched as the employee reluctantly gave us dry hard pieces of teriyaki chicken. It was time for these to get thrown out, not served to customers. The pieces were small, dark and hard. Tasted and looked completely different than the piece they cut fresh for us.
Manny did not greet or asked when I stood in front of him and looked like he didn't care if I ordered or not. Gave very small portion of chow mein and just average firecracker shrimp. At check out I wanted 2 paper plates, 2 chopsticks, 2 cups for water, and 2 spoons. You get the idea it's for 2 people right? Wrong! They gave me 1 spoon so I had to get in a busy long line (Friday dinner) at checkout again to get one more spoon. Jeesh!
I ate here for the first time. I ordered a plate with rice, noodles and green bean chicken. Nothing fancy, just fresh well cooked food. The food was excellent and the server was very nice and helpful. I'll return to this restaurant again!
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